- Junior
- Bureau à Coventry
Why this opportunity at Calligo?
Connect with colleagues globally
Working closely with colleagues across the UK, Europe and North America we have vibrant, modern office spaces all over the world!
Supportive and dynamic team
We know how hard our employees work and that our success comes from our people – a safe and supportive culture and employee wellbeing are at the heart of what we do.
You’ll be joining our award-winning team and your primary responsibility will be to support the smooth and efficient operations at Calligo by handling a variety of administrative and operational tasks. You will be responsible for managing schedules, coordinating logistics, handling documentation and support communication within the organisation.
Connect with colleagues globally
Working closely with colleagues across the UK, Europe and North America we have vibrant, modern office spaces all over the world!
Supportive and dynamic team
We know how hard our employees work and that our success comes from our people – a safe and supportive culture and employee wellbeing are at the heart of what we do.
You’ll be joining our award-winning team and your primary responsibility will be to support the smooth and efficient operations at Calligo by handling a variety of administrative and operational tasks. You will be responsible for managing schedules, coordinating logistics, handling documentation and support communication within the organisation.
Interested?
The role would be well suited to an individual who has excellent attention to detail, with accuracy and meticulousness to handle important data and documentation. Problem solving and communication skills are also essential in order to identify and resolve issues efficiently and effectively in collaboration with the wider team.
Key Responsibilities
Administrative Support
- This includes tasks like collation and consolidation of service delivery components, such as contracts to enable accurate reporting to be performed on the status of client services with regard to key elements such as contract renewal / expiration timelines within the companies CRM (Customer Relationship Management) system.
Operational Support
- This involves coordinating logistics, such as generating reporting on the client base to aid with the account planning activities to be performed by the respective Regional Leadership Teams.
Communication & Coordination
- They facilitate communication between different departments and teams, ensuring information flows effectively.
Data Management
- Handling data entry, managing databases, and generating reports.
Product Training and Education
- Conducting product training sessions and providing ongoing support to educate clients on product features and best practices.
Problem Solving
- Addressing day-to-day operational issues, troubleshooting problems, and finding solutions to keep things running smoothly.
Skills, Knowledge and Expertise
- Technical skills – Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with databases and other relevant software
- Customer service skills – Ability to handle customer inquiries and resolve issues professionally
- Attention to detail – Accuracy and meticulousness are important for handling data and documentation
- Ability to identify and resolve issues efficiently and effectively
Core Competencies
- Problem-Solving skills
- Communication skills
- Collaboration and Teamwork
- Excellent positive attitude to driving customer satisfaction and success
Benefits
- Training and development for career growth
- 25 Days annual leave, increasing with length of service
- 5% employer pension contribution, minimum 3% employee contribution
- Healthcare cover
- Life insurance
- Flexible working
- Paid time off for volunteering
