Hybrid SERVICE ADMINISTRATOR, SAT chez Cutter Holding Co
Cutter Holding Co · San Antonio, États-Unis d'Amérique · Hybrid
- Junior
- Bureau à San Antonio
Description
Position Summary:
The Service Administrator reports directly to the Aircraft Services Manager and is responsible for handling all administrative duties within the shop to include opening/closing work-orders in company production control system (Corridor). Position is also responsible for creating work order invoices and ensuring that invoices are accurate.
Essential Functions and Responsibilities:
- Ensure internal bills are paid.
- Responsible for wire transfers.
- File work orders when completed.
- Opens and closes aircraft work orders.
- Create purchase orders and send to vendors.
- Answer phones and dispatch to correct personnel.
- Complete and ensure accurate employee payroll time.
- Shipping, receiving, stocking, and counting inventory.
- Generate weekly update reports for Aircraft Services Manager.
- Ensure work orders are properly billed and paid in a timely manner.
- Driving of passengers and or crew members on and off airfield to designation e.g., main airport, aircraft, etc.
- Position has significant contact with customers and vendors either in person, on the telephone or through e-mail. Therefore, a positive and professional image is required as the Service Administrator, many times, represents our customers/vendors first impression of our company.
- Other duties as required.
Supervisory Responsibilities: No
Requirements
Physical Requirements:
This work requires the following physical activities.
- Occasional lifting up to 30 pounds.
Environmental Conditions:
- Industrial/Hangar environment.
- Office environment
Minimum Education Requirement:
- High School Diploma or GED.
Minimum Work Experience / Requirements:
- Excellent computer skills.
- Microsoft office skills, including excel required.
- Experience with aviation maintenance software a plus.
- Prior experience working at a Repair Station, preferred.
- Detail-oriented and be able to multi-task in fast-paced environment.
- Prior experience working at an FBO (Fixed Base Operation), preferred.
- Excellent customer service, organizational, and communication skills required.
- Ability to arrive early or stay late as workload dictates, including an occasional Saturday if needed.
- Excellent inter-personal skills required. Position has significant interaction with our customers and vendors, including new aircraft/engine manufacturers.
Other Requirements:
- Clean driving record.
- Ability to pass background.
- Ability to pass drug-screening test.
Ideal candidate will have the following work styles:
- Attention to detail.
- Persistence in the face of obstacles.
- A willingness to take on responsibilities and challenges.
- Being reliable, responsible, and dependable, and fulfilling obligations.
- Being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Being sensitive to others' needs and feelings and being understanding and helpful on the job.
- Developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior even in very difficult situations.
- Accepting criticism and dealing calmly and effectively with high stress situations being open to change (positive or negative) and to considerable variety in the workplace.