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Hybrid SERVICE ADMINISTRATOR, SAT chez Cutter Holding Co

Cutter Holding Co · San Antonio, États-Unis d'Amérique · Hybrid

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Description

Position Summary:

The Service Administrator reports directly to the Aircraft Services Manager and is responsible for handling all administrative duties within the shop to include opening/closing work-orders in company production control system (Corridor). Position is also responsible for creating work order invoices and ensuring that invoices are accurate.


Essential Functions and Responsibilities:

  • Ensure internal bills are paid.
  • Responsible for wire transfers.
  • File work orders when completed.
  • Opens and closes aircraft work orders.
  • Create purchase orders and send to vendors.
  • Answer phones and dispatch to correct personnel.
  • Complete and ensure accurate employee payroll time.
  • Shipping, receiving, stocking, and counting inventory.
  • Generate weekly update reports for Aircraft Services Manager.
  • Ensure work orders are properly billed and paid in a timely manner.
  • Driving of passengers and or crew members on and off airfield to designation e.g., main airport, aircraft, etc.
  • Position has significant contact with customers and vendors either in person, on the telephone or through e-mail. Therefore, a positive and professional image is required as the Service Administrator, many times, represents our customers/vendors first impression of our company.
  • Other duties as required.

Supervisory Responsibilities: No

Requirements

Physical Requirements:

This work requires the following physical activities.

  • Occasional lifting up to 30 pounds.

Environmental Conditions:

  • Industrial/Hangar environment.
  • Office environment

Minimum Education Requirement:

  • High School Diploma or GED.

Minimum Work Experience / Requirements:

  • Excellent computer skills.
  • Microsoft office skills, including excel required.
  • Experience with aviation maintenance software a plus.
  • Prior experience working at a Repair Station, preferred.
  • Detail-oriented and be able to multi-task in fast-paced environment.
  • Prior experience working at an FBO (Fixed Base Operation), preferred.
  • Excellent customer service, organizational, and communication skills required.
  • Ability to arrive early or stay late as workload dictates, including an occasional Saturday if needed.
  • Excellent inter-personal skills required. Position has significant interaction with our customers and vendors, including new aircraft/engine manufacturers.

Other Requirements:

  • Clean driving record.
  • Ability to pass background. 
  • Ability to pass drug-screening test.


Ideal candidate will have the following work styles:

  • Attention to detail.
  • Persistence in the face of obstacles.
  • A willingness to take on responsibilities and challenges.
  • Being reliable, responsible, and dependable, and fulfilling obligations.
  • Being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior even in very difficult situations.
  • Accepting criticism and dealing calmly and effectively with high stress situations being open to change (positive or negative) and to considerable variety in the workplace.
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