Hybrid Vet Clinic Resource Consultant chez Anderson Humane

Anderson Humane is a progressive, limited-admission humane society with an annual intake of approximately 4,000 companion animals with a live release rate of 95%. We are a fast-paced organization dedicated to the animals in our care and the people we impact. We emphasize the importance of a flexible work-life balance for our staff, and we work hard to create a positive work environment.

Do you have a heart for animals and the drive to help change their lives? Anderson Humane’s South Elgin Veterinary Clinic is hiring a part-time Clinic Resource Consultant to deliver outstanding service to our clients and support exceptional healthcare for our animals. Compensation is $16.00 per hour.  

What you’ll do  

• Ensure each shelter animal is scheduled appropriately for vaccines, exams, and surgeries.
• Schedule and assist clients at their low-cost veterinary care appointments.
• Use resourcefulness and initiative to address clients’ needs, answer medical questions, review post-visit care instructions, etc.    
• Train in multiple computer programs to provide superior service and process clients’ payments.
• Warmly greet visitors and maintain a welcoming environment.

What to expect

• A lively environment with domestic animals of all sizes and personalities.
• To follow safety protocols due to animal exposure and working in a medical setting.
• To learn all about veterinary medicine and how to keep animals up to date on vaccinations and procedures.
• Witnessing joyous moments as you make a difference for families and their pets!

What you’ll love

• Immediate accrual of Paid Time Off hours.
• Saving for retirement with our 401(k) program (must be 21years old).
• Our Employee Assistance Program services to help you manage life’s curveballs.
• An Adoption Discount because love at first sight happens a lot around here.

 What we’re looking for

• At least one year of professional customer service experience.
• Availability to work a flexible part-time schedule of weekday mornings, afternoons, and evenings; nights, weekends, and non-standard hours.
• Fundamental veterinary knowledge or vet clinic experience is a plus.
• Strong desire to work with the public using exceptional verbal and written communication skills.
• Enjoyment in learning new software programs.
• Ability to exercise a high level of professionalism, especially in stressful and emotional situations.
• A natural ability to juggle tasks and re-prioritize in changing circumstances.

See what it’s all about: Clinic Resource Consultant Job Description