Equal Opportunity Employer
PERSONNEL SERVICE ASSISTANT
| DEPARTMENT: Talent | SALARY SCHEDULE: Education Support Professional | | LOCATION: CEE | WORK YEAR: 12 Months |
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GRADE 7
HOURLY RATE STARTING AT $21.06 - $22.03 DEPENDING ON RELATABLE WORK EXPERIENCE AND/OR EDUCATION
The Phoenix Union High School District is proud to serve a diverse population of 28,000 students and 4,000 employees in Arizona’s capital city. With a portfolio of comprehensive schools, small specialty schools, support schools, micro schools, magnet programs, and extensive Career & Technical Education (CTE) offerings, PXU’s schools of opportunity welcome, love, and inspire all students to go places and do things that matter.
SUMMARY:
The Personnel Service Assistant greets and directs visitors, providing excellent customer service. Provides information and assistance to District personnel, staff, and the public regarding a variety of personnel matters. Performs personnel and clerical duties.
ESSENTIAL FUNCTIONS
- Greets and directs visitors and customers in-person, online, and via phone using excellent customer service skills; maintains a visitor log; responds to inquiries regarding benefits, job qualification requirements, job openings, and closing dates.
- Answers incoming calls and transfers as appropriate; provides information to the public and relays messages.
- Receives employment applications and reviews for completeness. Prepares new employee packets; processes new employees and volunteers. Submits background check for new hires, temporary employees, coaches, and volunteers.
- Prepares fingerprint cards and fingerprints employees and volunteers; maintains employee files. Maintains a log of all persons fingerprinted. Prepares reports listing amounts charged to applicants and volunteers.
- Maintains bus card information to include names, card numbers, and deactivation information.
- Performs personnel and clerical duties.
- Processes and distributes all incoming and outgoing mail; processes all mail that needs to be postage metered.
- Supports the relationship between the Phoenix Union High School District and the public by demonstrating courteous and professional behavior when interacting with students, parents, visitors, and school staff; maintains absolute confidentiality of work-related issues, client records, and school information; follows Governing Board Policies; performs all other related duties as required or assigned.
The above essential functions are intended to represent only the key areas of responsibilities and not a comprehensive listing of all functions and duties performed by incumbents of this class.
REQUIRED QUALIFICATIONS
Education, Training, and Experience Guidelines:
High School diploma or GED equivalent; AND two years of clerical experience; OR an equivalent combination of education, training, and experience. Bilingual English and Spanish preferred.
License and Certification Requirements:
Not Applicable
IDEAL CANDIDATES WILL HAVE THE FOLLOWING SKILLS AND ABILITIES
- Skill in planning, prioritizing, and completing assignments with minimum supervision.
- Skill in writing professional reports and correspondence from brief instructions.
- Skill in understanding, explaining, and applying relevant rules, regulations, policies, and procedures.
- Skill in researching and compiling data for reports, presentations, and technical documents.
- Ability to follow verbal and written instructions and procedures.
- Ability to type and enter data with speed and accuracy.
- Ability to maintain accurate records.
- Ability to communicate effectively both verbally and in writing.
- Ability to provide excellent customer experiences, including but not limited to interacting tactfully and courteously with the public.
- Commitment to create and sustain a thriving learning and working environment for students and staff.
- Ability to establish and maintain effective working relationships.
- Ability to use initiative within organizational policies, procedures and guidelines.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
Work is performed in a standard office environment.
WHY WORK AT PXU
The Phoenix Union High School District is one of the state’s largest employers. Our 4,000 education professionals are committed to providing an excellent learning environment for our students while enjoying an inspiring work environment.
| | - Comprehensive Employee Benefits
|
- Participation in Arizona State Retirement System
| - Education Loan Forgiveness (If eligible)
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- Vacation and Personal Leave Plans (for eligible positions)
| - Paid Winter and Spring Breaks
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The Board is committed to a policy of nondiscrimination in relation to race, color, religion, sex, age, national origin, disability or sexual orientation, as well as gender identity, gender expression and immigration status. This policy will prevail in all matters concerning staff members, students, the public, educational programs and services, and individuals with whom the Board does business.
DIVISION: | SUPERVISION RECEIVED: | SUPERVISION GIVEN: |
Talent | Talent Director or Designee | None |
Action | Prepared by: | Reviewed by: | Effective Date |
Revised | PSPC | JL/CEA/Talent | 07/01/2021 |
