Hybrid Customer Experience Administrative Assistant chez Thompson Tractor
Thompson Tractor · Birmingham, États-Unis d'Amérique · Hybrid
- Junior
- Bureau à Birmingham
The CX Admin Assistant Clerk will report directly to the Director of Customer Experience and will be responsible for supporting CX through detailed handling of a variety of administrative duties including greeting customers and guests, issuing purchase orders, performing administrative tasks, producing reports for CX, and other duties as required.
- Create a welcoming environment for visitors, guests, customers, vendors
- Assist walk-in jobseekers with employment opportunities
- Backup telephones for Call Center
- Scan/Index service documents from select branches
- Create purchase orders
- Monitor TC security (camera at desk, lock system for front door)
- Maintain and issue facility access fobs using Card Access software
- Support CX training
- Reserve classrooms, conference rooms and update schedule calendar
- Distribute mail to TC employees
- Handle select customer address changes
- Handle repairs of vending machines and copier
- Handle 401(k) appointments for Birmingham branch
- Recycle toner cartridges
- Receive and acknowledge orders from vendors and suppliers
- Assist Facilities Manager with letters, emails, reports, supplier visits, other events
- Assist in monthly Safety meetings
- Assist with phone calls for executive secretaries
- Greet and direct visitors
- Other duties as assigned.
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