Hybrid Production Process Coordinator chez Merchology

Description

Mur-chol-uh-jee | The science of company merch; the skill of creating and delivering custom-branded apparel and corporate gifts around the world.

Merchology is a leading eCommerce retailer in B2B sales of co-branded merchandise including apparel, headwear, drinkware, gifts, and accessories. We are family-owned, people-powered, and we are adding to our #MerchFam at our HQ in Plymouth, MN. Come see why we are a three-time Star Tribune Top Workplaces award winner!

Merchology is in pursuit of a Production Process Coordinator to join our Production team! This person specializes in making sure quality products are produced, labor is efficient, and products are delivered on time. Join a fast-growing team with opportunities for advancement.

Shift: 3:00pm - 11:30pm, plus occasional OT as needed

A successful Production Process Coordinator will:

• Understand equipment and processes to troubleshoot order issues.
• Ensure training needs are met and hold employees accountable to documented processes. Train new associates within the department.
• Maximize labor and equipment by creating and following best practices.
• Support the importance of creating high quality products.
• Communicate within and across departments (including ticketing) to gather information needed to make decisions.
• Troubleshoot problems with equipment or processes to resolve issues.
• Cross-train members of the production team to ensure seamless coverage at all times.
• Identify problems, develop solutions, and implement change to make us better.
• Assure staff scheduling is sufficient to meet business needs, including providing direction to off-shift Supervisors/Leads.
• Ensure quality decoration of product through QC inspection.
• Take ownership and accountability for all safety and quality incidents within your area of responsibility.

Requirements

REQUIRED QUALIFICATIONS

• Ability to stand for 7-9 hours per day
• A minimum of 12 months related experience
• Detail oriented, organized, and accurate
• Positive attitude and can get others to follow
• Intermediate skills and knowledge
• Proficiency with Microsoft applications, including Outlook
• Ability to fill-in for missing employees
• Ability to identify colors and shades
• Ability to lift up to 40 pounds repeatedly
• Ability to read and understand English
• Excellent employee relations skills to lead in a team setting
• Positive employee relations with all other staff
• Excellent ability to make decisions
• Ability to work in a warm environment (certain times of year)

WHAT WE OFFER

In addition to an outstanding creative culture, authentically nice people, and interesting work, we have:

• The pay range for this role is $21.00 to $24.00 per hour
• Generous PTO (18 days per year)
• 8 company-paid holidays
• 40 hours of paid volunteer time
• 401(k) with match
• Medical and dental insurance options, FSA, and HSA
• Company-paid life insurance and short-term disability
• Company-sponsored social events
• Premium brand partner discounts
• Employee-led Committees in Social Events, Wellness, DE&I and Giveback

LOCATION

• 3000 Niagara Lane North, Plymouth, MN 55447
• Fully on-site role

INDUSTRY

• Business to Business E-commerce and Apparel

Merchology is an equal opportunity employer and Disability-owned Business Enterprise. We celebrate diversity and are committed to a workplace where personal and professional growth are achieved through inclusion. If you require disability resources to submit your application, please email [email protected] for assistance.