Hybrid Associate Director chez Massachusetts College of Pharmacy and Health Sciences

The Center for Academic Success and Enrichment (CASE) seeks an Associate Director to be responsible for case management for student retention and success and supervising professional staff.

• Supervise professional staff members in the department.
• Mentor, train and develop all staff under their supervision.
• Responsible for academic intervention support for Boston campus students.
• Meet with students for informational or drop-in appointments, providing relevant material about academic support.
• Work collaboratively and flexibly with faculty and staff to implement academic support; coordinate and problem solve with academic departments to ensure student support is implemented appropriately.
• Manage a cohort of students and provide support, solutions, and/or referrals as appropriate.
• Responsible for maintaining accurate and timely student case notes.
• Assist the department in managing, triaging and following up with students daily.
• Help assess, develop, and evaluate supports for students academically at-risk.
• Coordinate overall interdisciplinary plan of support of students.
• Foster self-advocacy in students to manage their academic personal responsibilities.
• Manage electronic and web-based data and file management.
• Support office-wide initiatives and represent CASE at university-sponsored events such as Open House, Commencement, Orientation and Admitted Students’ Day.
• Create and facilitate workshops, pertinent to the academic success of students.
• Perform other duties as assigned by the Associate Dean.