Hybrid Entry-Level IT Technician chez Gophermods

Entry - Level IT Technician

Gophermods • Minneapolis & New Brighton, MN • Full- & Part-Time

Launch your IT career while you get paid to learn. Are you tech-savvy, hands-on, and ready to launch your IT career? Gophermods is hiring Entry-Level IT Technicians for our device repair and customer support teams. We provide on-the-job training, tools, and mentorship to help you succeed in the fast-growing field of electronics repair and IT support.

Schedule: Monday– Friday • No nights or weekends • Flexible FT / PT

Location: 1624 New Brighton Blvd, Minneapolis or 711 5th St SW #400, New Brighton 

What You’ll Do

• Repair & Troubleshoot: smartphones, tablets, laptops, gaming consoles (training provided)
  
  
• Customer Support: explain fixes in plain language, answer questions in-store, by phone & email
  
  
• Document Work: log parts, tests and notes accurately in our repair system
  
  
• Project Work: help prep and repair bulk devices for schools & businesses
  
  
• Improve Processes: share ideas, keep your bench organized and safe

What You’ll Learn in Year 1

• Hands-on mastery of Apple hardware and the most common consumer tech
  
  
• Structured mentorship with quarterly growth reviews
  
  
• Career pathways into Senior Tech, Store Lead, Manager  or HQ IT roles
  
  

You’ll Thrive Here If You…

• Love tinkering with gadgets and solving puzzles
  
  
• Communicate clearly with teammates and customers alike
  
  
• Are reliable, detail-oriented, and able to lift up to 30 lbs.
  
  
• Want a fast, supportive environment where curiosity is rewarded
  
  

No prior repair experience required—retail, hospitality, or help-desk backgrounds translate well.

Benefits That Set the Standard

• Health – medical, dental, vision (50 % employer-paid)
  
  
• 401(k) – 4 % company match
  
  
• Time Off – 2 weeks paid PTO + 2 weeks unpaid option
  
  
• Disability – short & long-term coverage included
  
  
• Growth – internal promotions and  leadership training opportunities
  
  
• Culture – small-team vibe, no weekend shifts
  
  

Apply Now and start your tech journey at Gophermods today!