Remote Director, Customer Journey & Engagement chez Lenovo

We’re looking for a bold, strategic leader to continue driving Lenovo’s transformation in marketing, sales, and partner engagement through AI-powered platforms and world-class digital experiences. This role sits at the intersection of innovation, execution, and enterprise-wide change, leading high-impact initiatives that define how Lenovo goes to market and connects with customers globally.Key Responsibilities  Own and scale Lenovo’s AI transformation strategy across marketing, sales enablement, and partner engagement, focusing on enterprise-grade platforms  Lead cross-functional teams to deliver AI-powered experiences that unify data, orchestrate content, and drive measurable business outcomes  Partner closely with global marketing, sales, IT, product, legal, and exec leadership to align around customer journey improvements and enterprise adoption  Drive platform innovation with strong product thinking, moving ideas from concept through launch with speed, clarity, and customer focus  Guide responsible AI usage across all go-to-market initiatives, embedding governance and change management best practices  Represent the function in executive forums and influence enterprise-wide decision-making   Ideal Candidate  Visionary product and platform leader with strong enterprise experience  Proven success driving digital and AI transformation within matrixed global organizations  Deep understanding of B2B marketing, sales operations, partner ecosystems, and customer experience  Demonstrated ability to build and scale complex systems, drive adoption, and tell a compelling transformation story  Executive-level communication skills with the ability to influence across C-suite, technical, and business stakeholders  Comfortable in ambiguity and motivated by results   Basic Qualifications15+ years in digital transformation, marketing tech, enterprise product leadership, or AI solutions  Preferred Qualifications Prior success delivering cross-functional initiatives that blend tech, data, and storytelling  Experience with LLMs, orchestration frameworks, and generative AI tools is a plus   Why This Role Matters  Lenovo is at the forefront of global enterprise AI transformation. This role will shape the future of how we create, deliver, and scale experiences across marketing, sales, and beyond. It’s a high-visibility, high-impact leadership opportunity to build what’s next.  The base salary budgeted range for this position is $150k - 190K. Individuals may also be considered for bonus and/or commission.Lenovo’s various benefits can be found on www.lenovobenefits.com.In compliance with Colorado's EPEWA, the expected application deadline for this position is October 2, 2025. This applies to both external and internal candidates.#LI-FL1#LI-Remote Postuler maintenant