Hybrid Family Entertainment Center Team Leader / Assistant Manager chez The Sports Facilities Companies

FAMILY ENTERTAINMENT CENTER TEAM LEADER / ASSISTANT MANAGER - CROWN SPORTS CENTER

Sports Facilities Management, LLC

LOCATION: Fruitland, MD

DEPARTMENT: OPERATIONS

REPORTS TO: FAMILY ENTERTAINMENT CENTER MANAGER

STATUS: FULL-TIME (NON-EXEMPT)

ABOUT THE COMPANY:

Crown Sports Center is a multi-sport sport, recreation and entertainment facility in Fruitland, Maryland. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Crown Sports Center is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Family Entertainment Team Member will facilitate the use, maintenance, and cleanliness of all entertainment equipment at the venue.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Lead and Manage the FEC under the direction of the FEC Manager
• Train and Hire staff under the direction of the FEC Manager
• Lead marketing campaigns and other marketing initiatives to increase FEC revenue
• Schedule and plan birthday parties, field tips, corporate parties and more
• Lead the planning and set up of community events like our Trick-or-Treat Night, Meet Santa Day, Easter Egg hunts and more
• Aid in the cooking of party foods
• Maintain redemption counter to ensure it is fully stocked
• Maintain inventory of redemption counter
• Assist with cleanliness and maintenance of entertainment center
• Oversee the use of entertainment equipment
• Understand the safe and proper use of entertainment equipment
• Maintain a safe work environment Operate a cash register and balance a cash drawer
• Operate the Centered Edge POS software efficiently & effectively
• Communicate in a positive, friendly manner with patrons
• Accurately take customer food & beverage orders
• Work with large groups of people in a fast-paced environment
• All additional duties assigned by management

MINIMUM QUALIFICATIONS:

• Must have experience in hosting and leading birthday parties, corporate parties and more
• Must be able to lead and direct staff
• Must be a team player
• Must have excellent verbal and written communication skills
• Must be willing to work a flexible schedule, including evenings, weekends, and holidays
• AC/DC electronic experience required
• Able to read and understand wiring diagrams and schematics
• Proficient in the use of computers and associated hardware
• Be self-motivated but still be able to follow directions from others
• Be well organized and able to multi-task
• Perform well under pressure and complete assigned tasks in a timely manner

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Working environment is fast paced
• Must be able to lift and/or move up to 40 pounds
• Facility have intermitted noise