SUMMARY DESCRIPTION

We are seeking a versatile and detail-oriented Medical Billing Specialist to support our financial and patient account operations. This full-time, temporary role combines responsibilities from collections, payment posting, and reconciliation. The ideal candidate will possess strong communication skills, proficiency in Excel, and experience in healthcare billing processes.

RESPONSIBILITIES

• Manage self-pay collections for ENT patients
• Prepare self-pay refund requests for approval
• Communicate effectively with patients regarding outstanding balances
• Post paper Explanation of Benefits (EOBs) received via mail
• Reconcile payment batches from various offices
• Scan checks for remote deposit
• Perform end-of-day reconciliation to ensure all monies received match Allscripts records
• All other duties as assigned.

QUALIFICATIONS

• A high school diploma;
• Experience in a medical office setting, preferably at least 2 years, and preferably with billing functions;
• Excellent communication and customer service skills;
• Basic knowledge of keyboard and accurate data entry skills;
• Technical skills sufficient to be able to run reports and interpret data;
• A team player who can facilitate people working together in a collegial and efficient manner.
• Ability to communicate clearly in person and/or on the phone and establish/maintain cooperative relationships with patients, physicians, and staff;
• Ability to organize and prioritize tasks effectively; 
• Ability to read, understand, and follow oral and written instructions.

ENVIRONMENTAL/WORKING CONDITIONS

• Medical office setting.
• Well-lit and well-ventilated adequate space.
• Some exposure to communicable diseases and other conditions common to a clinical environment.

PHYSICAL/MENTAL DEMANDS

• Requires sitting for extensive periods. 
• Must be able to view a computer screen for an extended period.
• Light lifting required up to 15 lbs.
• Requires manual dexterity sufficient to operate a keyboard, operate a calculator, telephone, copier, and such other equipment, as necessary.