Hybrid Dental Assistant Supervisor chez HealthPoint

Salary Range: $29.88 - $45.72 Hourly

Location: 13030 Military Rd S. Suite 200 (2nd floor), Tukwila, WA 98168

Shift/Schedule: Mon 7a-4p, Tues 830a-530p, Wed 7a-4p, Thurs 830a-530p and Fri 7a-4p; Saturday 8a-12p (based on clinic needs) and must be flexible

Would you like to have a career that makes a daily difference in people’s lives? Do you want to be part of a caring, respectful, diverse community? If you answered yes to these questions, keep reading!

HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is, because everyone deserves great care.

Position Summary:

Responsible for oversight and supervision of daily back-office operations, clinical flow, and staff; ensuring implementation and compliance with all HealthPoint policies and procedures.

Compensation is dependent on skills and experience.

Your contribution to the team includes:

• Establish priorities and guidelines for maintaining efficient and expedient workflow for the dental center back office, keeping Dental Center Management advised of potential problem areas and recommending/implementing solutions as appropriate.
• Address back-office situations that require an immediate response in the absence of the Dental Center Manager.
• Coordinate daily Dental Assistant assignments to ensure efficient back-office operations and completion of required duties.
• Facilitate the ordering of back-office supplies according to HealthPoint procedures and budget.
• Facilitate communications among the Dental Assistant staff regarding procedures, changes, clarifications, and distribution of pertinent materials.
• Assist the Dental Center Manager with hiring, new employee orientation, performance management, conflict resolution, employee relations, recognition, and training of Dental Assistant staff positions.
• Facilitate equipment maintenance according to manufacturer recommendations and schedule repairs in a timely manner as needed.
• Provide assistance with establishing and maintaining daily staffing levels to ensure appropriate coverage for clinic.
• Provide assistance to Dental Center Manager in planning and ensuring productivity goals are met for the dental clinic.
• Provide assistance with the monitoring of patient care, patient tracking, patient records management, and data collection.
• Provide assistance in the creation, updating, distribution and retention of HealthPoint's policies and procedures and other informational items pertaining to the back office.
• Assist with facilitating in site meetings, in-service meetings, community partner meetings, organizational committees, and task force activities as required.
• Responsible for maintaining time keeping records for all back-office staff when manager is out on PTO.
• Must perform all duties required of HealthPoint Dental Assistants at expected performance levels.
• Maintains good attendance, is punctual and works full scheduled shift is a condition of employment.
• Demonstrates respectful, professional, and appropriate behavior that supports a team-oriented work environment.
• Demonstrate a commitment to the mission, core values and goals of HealthPoint and its healthcare delivery including the ability to integrate values of integrity, wisdom, creativity, cooperation, responsibility and respect into appropriate programs and services.
• Responsible for hiring, performance management, talent development, employee relations, recognition, and training of staff by providing effective leadership. Ensure all work is completed in support and enhancement of the objectives and goals of the organization.
• Continuously evaluate and improve processes and procedures to streamline and enhance office operations using the HealthPoint Lean Management System (HLMS) tools and processes.
• Perform other duties as assigned by supervisor.
  

Must have’s you’ll need to be successful:  

• Certificate from a Dental Assistant program.
• Maintain current Dental Assistant registration/licensure with Washington State.
• Three (3) to five (5) years Dental Assistant experience in a dental clinic/office setting preferred and supervisory experience in medical setting preferred.
• Experience with an electronic dental record (EDR)

If you know about the following it’s a plus:

• Electronic practice management (EPM) application strongly desired.

Proof of vaccination for COVID-19 is required, prior to start.  HealthPoint does not accept the Johnson & Johnson COVID-19 vaccine as proof of vaccination.  If you have received the Johnson & Johnson vaccine, we ask that you provide documentation demonstrating proof of an alternate COVID vaccine or vaccine series. All new employees are also required to show proof of immunizations and/or immunity to MMR (measles, mumps, rubella), Varicella, annual Influenza and TB QuantiFERON Gold Titer. Additionally, if you work in a HealthPoint clinic, Tdap (within last 10 years) is required. Hepatitis B. is required for clinical employees with potential exposure to blood/blood products. All immunizations are a condition of employment. Upon hire, employees must provide proof of their immunizations and/or immune titer results prior to starting or no later than their fifth (5) business day of employment.

Where to gather your records:

• If you are providing immunizations from an electronic health record, please ensure that you obtain a copy of your full records rather than a screenshot. Each page of your records should include your first and last name, date of birth, and the name of the health system from which the records are pulled.
• If records do not show any data, please seek guidance from your provider for further assistance.
• If you are unable to provide proof as noted above, you can choose to have a lab titer drawn to check immunity or to be re-vaccinated. If you receive vaccination(s) or lab titers, you may obtain them through HealthPoint at no cost to you. This is a great opportunity to get your immunization record up to date at no additional expense.

HealthPoint is committed to offering all employees a competitive compensation package, including benefits and several other perks.

• Medical, Dental, and Vision for employees and their families/dependents
• HSA, FSA plans
• Life Insurance, AD&D and Disability Coverage 
• Employee Assistance Program 
• Wellness Program
• PTO Plan for full-time benefited and part-time benefited employees. 0-.99 years of service accrual of 5.23 hours per pay period. (pro-rated accruals for part-time benefited employees)
• Extended Illness Time Away of 40 hours (pro-rated for part-time benefited employees)
• 8 holidays and 3 floating holidays 
• Compassion Time Away up to 40 hours
• Opportunity Time Off (extended time off for staff to invest in themselves) up to 8 weeks
• Retirement Plan with Employer Match 
• Voluntary plans at a discount, such as life insurance, critical illness and accident insurance, identity theft insurance, and pet insurance.  
• Third Party Perks Discounted Movie Tickets, Travel, Hotels, and more 
• Development and Growth Opportunities

To learn more about HealthPoint, go to www.healthpointchc.org! #practiceyourpassion

It is the policy of HealthPoint to afford equal opportunity for employment to all individuals regardless of race, color, religion, sex (including pregnancy), age, national origin, marital status, military status, sexual orientation, because of sensory, physical, or mental disability, genetic information, gender identity or any other factor protected by local, state or federal law, and to prohibit harassment or retaliation based on any of these factors.