Hybrid Dyersburg Personal Banker chez First Community Bank of the Heartland, Inc.
First Community Bank of the Heartland, Inc. · Dyersburg, États-Unis d'Amérique · Hybrid
- Junior
- Bureau à Dyersburg
Description
· Greet all customers in a courteous and professional manner
· Open all new accounts accurately and efficiently according to regulation and bank policy
· Scan all new account documents in a timely manner
· Maintain a balanced and neat cash drawer
· Complete all deposits, withdrawals and payments accurately and efficiently while providing excellent customer service
· Maintain working knowledge of CSI’s online applications
· Maintain working knowledge of proper compliance procedures in the deposit area
· Work night deposits and ATM deposits under dual control
· Direct and refer customers to appropriate bank department for service when necessary
· Complete holds to necessary customer deposits
· Log all individual cash transactions over $3,000 on CTR log
· Complete Currency Transaction Reporting (CTR) as necessary
· Keep all work areas neat and clean
· Research and resolve customer issues
· Assist in solving customer problems
· Refer and cross-sell products
· Accurate completion of required audit logs
· Adhere to all bank policies
· Ensure all necessary equipment is in working order including but not limited to drive-up equipment and ATM
· Oversee balancing and maintenance of the ATM
· Ensure all negotiables and confidential records in the teller/CSR area are properly secured each evening
· Answer branch phone calls promptly and deal with those calls accurately and in a professional manner
· Attend all necessary staff training
· Attend all bank sponsored activities
· Attend civic activities and events
· Assist customers with all online and mobile banking issues and questions
· Accept yearly Safe Deposit Box payments
· Ensure all bank information and systems are protected
· Assist branch management and branch administrator with any other duties as assigned
Requirements
· Minimum of two years with a similar financial institution
· Working knowledge of bank policies and procedures
· Working knowledge of deposit compliance regulations
· Strong communication and interpersonal skills
· Strong attention to detail
· Self-motivator
· Able to prioritize
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