Hybrid Vendor Risk Manager chez Hyundai Capital America

Who We Are

Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships.  We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.

We Take Care of Our People

Along with competitive pay, as an employee of HCA, you are eligible for the following benefits:

·         Medical, Dental and Vision plans that include no-cost and low-cost plan options

·         Immediate 401(k) matching and vesting

·         Vehicle purchase and lease discounts plus monthly vehicle allowances

·         Paid Volunteer Time Off with company donation to a charity of your choice

·         Tuition reimbursement

What to Expect

The Quality Engineer is responsible for managing QA activities for complex enhancements and projects that cover a wide range of technologies and interdependencies between platforms. Support, coordinate, and interface with program and project managers, technical leads, vendors and business to support project/SCR dependences and QA related activities as needed on a program, portfolio or project level.

What You Will Do

1.Vendor Governance (Vendor due diligence, vendor onboarding, compliance reviews)

·         Manage vendor risk rating during vendor onboarding process to ensure proper risk rating.

·         Request, collect and review new vendor due diligence documentation for completeness, submit for approval, create and communicate due diligence summary reports to relevant stakeholders for all vendors (A, B, and C risk).

·         Complete independent on-site compliance reviews to high-risk vendors to ensure vendor compliance with applicable laws, regulations and HA policy and procedures.  Report compliance issues to HA Management and oversee vendor efforts to remediate identified issues.

·         Perform desktop vendor compliance and periodic vendor control reviews to identify, document and report compliance issues to HCA Management for remediation.

·         Facilitates the collection and review of Service Organization Controls (SOC) reports.

·         Manage Information Security periodic and quarterly compliance reviews by collecting documentation (compliance testing, Call QA, call logs, licenses, etc.) from vendors to assess vendor’s compliance with consumer finance and collections regulations.

2.VMO Compliance

·         Vendor Risk

o    Manage monthly employee termination notices to remove terminated users

o    Monitor and manage vendor record cleanup

·         VMO Process & Procedure document Maintenance

o    Periodically review and update all VMO Process & Procedure documents stored in Navex

·         P-Card Administration and Compliance

o    Manage monthly reconciliation

o    Monitor account holder charge receipt compliance 

o    Manage employee access and offboarding compliance

3.Vendor Risk Contract Management

·         Validate contracts between Vendor Risk and Legal drive.

·         Proactively identify contract renewal/termination timeframes.

·         Manage notification of renewal to business in advance to determine course of action and/or conduct exit procedures based on the business decision.

4.Vendor Risk Reporting Management

·         Provide reporting metrics on department purchase order activity and vendor payables.

·         Conduct ad-hoc reporting and analysis as required.

·         Generate vendor risk audit reports.

·         Manage all task, due diligence and vendor reports in Vendor Risk.

·         Purchasing Vendor Maintenance

·         Payment Changes – ensure proper validation (verbal and email) and update of vendor banking, address and other information in Oracle and Vendor Risk

·         Site Changes – ensure proper documentation has been received/reviewed by legal

·         Name Changes – request and validate documentation has been received/reviewed by legal

·         Vendor Terminations – work with impacted business units to ensure Vendor Terminations are managed and closed in accordance with the Vendor Termination checklist, IT systems shut off, Certificates of Destruction received, and Oracle profile deactivated timely.

·         User Terminations - Manage monthly employee termination notices to remove terminated users from Vendor Risk system.

·         Oracle iSupplier Support – manage vendor relationships and support eInvoicing vendors. Assist with troubleshooting portal access or functionality issues. Collaborate with the IT team to address system issues.

What You Will Bring

·         Minimum 5-7 years progressive related experience.

·         Bachelor’s degree or equivalent work experience required.

·         Knowledge of consumer financial regulations and HCA’s compliance requirements.

·         Knowledge of 3rd party risk management frameworks and risk assessment processes.

·         Knowledge of collections and repossession processes and regulatory requirements.

·         Ability to review and understand vendor financial health and performance.

·         Knowledge of SOC reports and ability to review and understand them.

·         Strong communication skills with ability to communicate effectively in written and verbal forms with all levels in the organization and external vendors.

·         Strong skills in Microsoft Office Suite and web-based software tools.

·         Analytical ability to identify vendor compliance and SLA issues from data sets, vendor documentation and sample testing.

Work Environment

Employees in this class are subject to extended periods of sitting, standing and walking, vision to monitor and moderate noise levels. Work is performed in an office environment.