Hybrid Assistant Director of Academic Advising chez York College of Pennsylvania

About the Department

JOB DESCRIPTION:
The Assistant Director of Academic Advising has three areas of responsibility that contribute to the success and retention of undergraduate students: (1) create efficient and effective policies and procedures to onboard transfer and re-admitted students (2) provide holistic support for transfer and re-admitted students; and (3) collaborate with admissions, department chairs, faculty advisors, and staff who interact with transfer and re-admit students.

OUTCOME:
A positive impact on transfer and re-admitted student success and persistence towards graduation via coordination, transparency, communication, and accessibility. Contributions to meaningful, accurate, and well-informed academic advising and mentoring.

Position Duties

Direct Student Support (50%)

• Provide advising and registration guidance to incoming transfer and re-admitted students as part of their enrollment and onboarding process.
• Serve as the primary academic advisor for returning undeclared and pre-nursing students as well as the Back on Track mentor for students on academic probation—specializing in those who are transfer and re-admitted students. 
• Support the retention and progression initiatives for transfer students in collaboration with other academic advising department initiatives.
• Serve as an advocate for students who transfer from one institution to another; monitor and report on the academic progress and mobility of transfer students.
• Contribute to first-year student advising services and/or initiatives as a member of a multi-skilled, adaptable advising team.

• Stay current on local and national transfer trends in order to maintain excellent transfer advising.
• Evaluate the quality and efficacy of transfer and re-admit advising processes to continuously improve the service and experience for these student populations.
• Support the accuracy of transfer equivalency documents and processes with the Registrar’s Office.
• Review and participate in the publication preparation process for students transferring to YCP including transfer enrollment information, advising documents, and other brochures created for transfer students.

• Develop collaborative partnerships with offices on campus who work with transfer and re-admitted students to create programming and/or other initiatives for these populations.
• Develop and facilitate department chair relationships for supporting the advising and registration experience of transfer and re-admitted students.
• Partner with the Enrollment Management division, the Registrar’s office, and other departments within the Student Life and Success Division to develop and maintain transfer services, orientation, and resources.
• Serve on associated college-wide and Student Life and Success Division committees.

Minimum Qualifications

• Master’s degree in College Student Personnel, Counseling, Higher Education, Communication, Education, or other academic discipline.
• At least three years of professional experience working in diverse academic environments with students in a college or university setting.
• Direct experience in academic advising with transfer students preferred.  

Other Qualifications

• Excellent verbal and written communication skills.
• Excellent interpersonal skills; keen interest in working with and helping students in an academic environment.
• Ability to organize and prioritize multiple assignments, and anticipate deadlines.
• Ability to work collaboratively with a team of advisors within the Academic Advising Center, along with faculty, staff, and students within the academic community.
• Excellent computer skills including familiarity with Windows environment, Microsoft Office products, and academic advising software.
• Knowledge of academic environments, particularly in higher education, and principles of student development theory, and academic advising.
• Commitment to working with and helping students in an academic environment focusing on career and professional development.
• Knowledge of the Federal Educational Right to Privacy Act (FERPA) and sensitivity to student academic rights and responsibilities.
• Flexibility to work independently and, when appropriate, make decisions, solve problems, and initiate tasks.
• Ability to work collaboratively across Divisions and Departments of the College.