Hybrid IT SPECIALIST (CUSTSPT) (TITLE 32) chez Department of the Army

Secret

Duties

As an IT SPECIALIST (CUSTOMER SUPPORT), GS-2210-11, you will provide support and guidance on installing, and operating personal computers, peripheral equipment, and associated software. Notify team leader of any significant trends in hardware / software implementation issues and any potential problems that may have a detrimental affect on mission requirements. Update hardware and software architecture databases to reflect installations, turn-ins, and changes in reportable software. Maintain awareness of current trends in information technology. Perform other duties as assigned.

Qualifications

Military Grades: E-5 through CW3 GENERAL EXPERIENCE: Must have experience that includes managing, supervising, leading, administering, developing, delivering, and supporting information technology (IT) systems and services; experience or knowledge of IT principles, concepts, and methods, e.g., data storage, software applications, networking. SPECIALIZED EXPERIENCE: Must have 24 months or 1-year at the next lower grade of specialized experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; experience that required adaptations of guidelines or precedents to meet the needs of the assignment; experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion.

Education

Education Requirements: Bachelors in Information Technology Bachelors in Cybersecurity Bachelors in Computer Science Bachelors in Information Systems Bachelors in Data Science Bachelors in Software Engineering OR DoD/Military Training Requirements: C-150-2012 C-150-2011 531-25B10 (CP) A-202-2100 now A-150-1251 A-150-1200 A-150-1201 A-102-5900 A-531-0767 OR Certification Requirements: A+ Network+ ***You must provide to support claim.*** To receive full credit, you must provide Official transcripts or other documentation of proof that you meet the Educational/Certification requirements for this position.

Other Information

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (Register | Selective Service System : Selective Service System (sss.gov)).