Hybrid Resident Case Manager chez Viva Senior Living

Description

We are currently seeking a compassionate and organized Case Manager to join our team. This is a full-time position responsible for overseeing the total wellbeing of a designated caseload of residents, in accordance with New York State Enriched Housing regulatory requirements.

The Case Manager serves as a key liaison between residents, families, healthcare providers, and internal teams, ensuring individualized care plans are developed, implemented, and monitored effectively. This role plays a critical part in supporting residents’ independence and quality of life.

Requirements

• Manage and monitor a caseload of residents to ensure all care and service needs are met.
• Conduct assessments and develop individualized service plans based on resident needs and preferences.
• Maintain detailed documentation and ensure compliance with NYS Enriched Housing regulations.
• Coordinate services with medical professionals, community resources, and families.
• Participate in interdisciplinary meetings and care planning.
• Respond to urgent resident needs and participate in on-call rotation (including occasional weekends).
• Serve as an advocate for residents’ rights and wellbeing.
• Required: Valid New York State LPN License or a degree in Social Work from an accredited program.
• Experience in senior living, long-term care, or community health preferred.
• Strong communication, organizational, and problem-solving skills.
• Ability to manage multiple priorities and work collaboratively in a team environment.
• Familiarity with electronic medical records and documentation systems is a plus.