Hybrid Dispatch Manager chez MAHAFFEY EVENTS & TENTS LLC

Description

About Mahaffey:

Mahaffey Event & Tent Rentals, a privately owned company, recently celebrated over 100 successful years serving local and Mid-South area clients. Success is measured by our ability to deliver excellent service to our customers. We look for people who are not only remarkably talented but who also enthusiastically embrace collaboration and teamwork. We value these as essential to providing the highest quality service to our customers.

About the Role:
Prepare delivery and pick up schedule daily. Assign appropriate staff to each route. Prolonged use of computers is likely. As a management team employee, will represent department at store and management meetings. 

Responsibilities:

- Keep log of delivery/set-up times.

- Receive communication from warehouse manager on inventory for delivery and pick up.

- Track vital scorecard measurables.

- Stay in contact with drivers to monitor progress throughout shift.

- Call clients to advise of delivery times and changes.

- Complete the routes inside Point of Rental.

- Create the schedule for all field employees.

- Provide drivers with specific delivery/pickup instructions requested by the customer.

- Maintain inventory control of vehicles.

- Assure that vehicles are maintained in a safe condition for operation by working with driver and collecting completed safety inspection/safety check lists on vehicles daily (fuel, lights, brakes, etc.)

- Coordinate with sales staff on priorities.

- Order equipment and flatbeds as needed.

- Inform management of difficulties with deliveries or pickups, and/or personnel.

- Adhere to all company policies, procedures, rules and regulations in written or verbal form.

- Comply with government safety requirements and other regulations and security in store.

- Represent department at management meeting.

- Conduct department safety meetings and lead safety initiatives.

- Perform other duties as requested.

- Must be able to maintain a high degree of patience and offer constructive criticism when necessary.

Compensation & Benefits:

Mahaffey offers many benefits to encourage motivation and boost employee morale as well as to ensure our employees and their families are supported. Some of the benefits Mahaffey offers include:

- 401(k) retirement plan

- Educational Assistance

- Bereavement Pay

- Paid Vacation Days

- Medical, Vision and Dental Insurance

- Life Insurance 

Requirements

- Must have three years of prior experience as a delivery driver or one year as a dispatcher. 

- Must be able to lift approximately 70 lbs. 

- Must maintain a professional personal appearance.

- Must possess customer relation skills.

- Must maintain a valid driver’s license.

- Must be able to use mathematics to solve problems.

- Computer knowledge is mandatory. Training on rental software will be provided.

- Must be able to speak English clearly and write legibly. The ability to speak other languages is a plus.

- Must have a full range of motion and dexterity.

- Must be able to provide, understand and complete instructions furnished in written, oral or scheduled form.

- Successful completion of comprehensive drug screening

- Successful completion of comprehensive background check