Hybrid Senior Director of National Accounts (Dallas/Fort Worth, TX (Texas), US) chez Franke

About Franke

We, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies, we are at home on five continents. Over 8,000 employees constantly take on new perspectives to identify opportunities and turn them into inspiring, innovative solutions for tomorrow’s demands.

The Franke Foodservice Systems division is a world-leading supplier of kitchen facilities, equipment and supplies solutions. As a full system manufacturer, distributor and program management partner, we supply global chains in the quick-service restaurant, convenience store and supermarket segments, helping to manage unit growth and upgrade their facilities.

About the job

SUMMARY
Responsible for New Business Development, Rollout Deployments and all Project Business by developing strategies, execution and talent development. Responsible for controlling and directing all account activities for key customer accounts. Provide interactive support for outside sales in all aspects of order fulfillment and project management in order to ensure proper flow of information and order accuracy from all internal and external stakeholders. Account management primary responsibility is to ensure customer satisfaction and the long-term vision of the company.

Your tasks

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Direct all outside sales personnel providing training, guidance and direction for key customer account. 
• Implement and align sales strategies, execute plans, strengthen team dynamics, foster a high-performance culture, and demonstrate ability to drive sales growth and increased market share 
• Leverage field / customer corporate relations by developing and implementing plans to improve relationships that enhance Franke image which results in increased market share.  
• Work with Customer Corp to recognize and identify new products and services currently not offered • Implement and align sales strategies 
• Develop staff to improve skills and support succession planning initiatives 
• Provide information resource conduit to all areas of direct customer base (Regional, Corporate, Divisional, Franchisee’s and National Franchisee’s Association). 
• Review/Establish monthly sales forecasting to help achieve company sales budgets. 
• Establishes process improvements and corrective actions through problem solving sessions. 
• Assist VP of Sales with the organization of sales meetings, functions and conventions. 
• Assist VP of Sales with developing selling strategies and tactics for Sales which includes the development and maintenance of a comprehensive Sales and Marketing Plan, develop marketing programs, and growth through increased awareness planning for key customer account. 

Requirements

KNOWLEDGE, SKILLS AND ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
• Management - Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources. 
• Customer Service - Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. 
• Design - Knowledge of design techniques, tools, and principles involved in production of technical plans, blueprints, drawings, and models. 
• Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. 
• Highest Comprehension & Language Skills - Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors 
• Intermediate Financial & Mathematical Skills - Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. 
• Intermediate Reasoning Skills - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. 
• Computer Skills - Word Processing Software, Spreadsheet software, Project Management Software 
• Mathematical- Ability to comprehend and apply principles of advanced calculus, modern algebra, and advanced statistical theory. Ability to work with concepts such as limits, rings, quadratic and differential equations, and proofs of theorems. 

EDUCATION and/or EXPERIENCE
• Bachelor’s degree in related field;
• Minimum six years’ prior related work experience.

SUPERVISORY RESPONSIBILITIES
• Does directly supervise staff.

What we offer you

• Comprehensive benefits package (Health, Vision, Dental, and More) starting day 1
• Free onsite clinic
• Free life insurance
• 401k match up to 4%
• Paid time off and 11 holidays.

Contact details

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