Hybrid Sample Submission Specialist chez Eagle Analytical

What We’re Looking For

The Sample Submission Specialist is responsible for supporting the daily operations of the lab by collecting, labeling, processing, and preserving samples. This role ensures that all sample submissions are handled accurately and efficiently, enabling timely delivery to the appropriate laboratories.

What You Will Do

• Receive and log incoming samples into the computer tracking system; ensure accurate tracking from receipt through the start of testing

• Perform consistent labeling and organization of samples in accordance with SOPs

• Maintain log sheets for internal sample release and route samples to the appropriate departments

• Manage proper disposal of samples according to lab protocols

• Follow established Standard Operating Procedures (SOPs)

• Maintain a clean and organized work environment, including sample receiving and verification areas

• Handle administrative and office tasks as needed, including mail distribution and filing

• Handle routine correspondence with clients and internal teams regarding sample inquiries, while managing frequent interruptions and working with minimal supervision.

• Sit for extended periods while working at a computer

• Work in an open environment with fluctuating temperatures and standard lighting conditions

• Perform general lab housekeeping and safety tasks (e.g., taking out trash, restocking inventory)

• Support special projects and other duties as assigned

Who You Are

• College Degree, preferred
• CPhT
• 2-3 years of Customer Service experience
• Excellent verbal and written communication skills
• Ability to effectively communicate in person and via telephone
• Flexibility and ability to adapt quickly to change
• Must be able to collaboratively work in a fast paced, team-oriented environment
• Must be detail oriented and a self-starter
• Entry level computer skills in Microsoft Word, Outlook and the Internet

Physical Requirements

• Ability to lift up to 50 lbs.

Who We Are
Serving customers since 2004, Eagle offers the highest quality in preparation testing for sterility, bacterial endotoxins, microbial detection, beyond-use dating (BUD) determination and active ingredient potency. State-of-the-art equipment, combined with the experience and knowledge of our team, makes Eagle the best choice for all testing needs. The Eagle team is committed not only to performing the best quality control testing, but also working relentlessly with our customers on solutions if tests receive unexpected results. Learn more at www.eagleanalytical.com.