Remote Peer Warmline Supervisor chez Common Ground
Common Ground · Pontiac, États-Unis d'Amérique · Remote
- Junior
Week 1: Sunday - Monday, Wednesday - Friday
Week 2: Monday - Wednesday, Friday - Saturday
- Login to helpline applications
- Ensure adequate coverage with scheduling and staffing
- Debrief with Peer Warmline Specialists at the end of each shift
- Implement and enforce policies, procedures, and protocols of the Peer Warmline
- Provide supervision and monitoring of calls
- Respond to and document incoming Peer Warmline calls/chats/texts when volume of calls is high
- Collaborate with other supervisors and leadership
- Maintain high level confidentiality while performing all duties
- Perform other duties as assigned
- Permanent year-round Michigan residency
- High School Diploma or GED equivalent
- MDHHS Certified Peer Support Specialist and/or Peer Recovery Coach
- Minimum 2 years paid work experience as an MDHHS Peer Support Specialist
- Minimum 1 year of supervisory experience
- At-home high-speed internet on a private network
- A private, HIPAA-compliant, dedicated office space
- Non-Profit mission-driven, person-focused environment
- Opportunity for professional growth
- Team oriented environment
- An organizational culture of mental and behavioral health support for all
- Generous Paid Time Off
- Shift premiums
- Employer-sponsored benefit and wellness plans (including 16% pay, Calm App, etc.)
- Competitive wages