Hybrid Product Management- Manager- Merchant Lending chez Paytm

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

Expectation:

- Working closely with business, growth, design & cross-functional teams to understand product use cases, customer journeys, business applicability and impact of each use case.

- Ability to understand different technology platforms, their features and be able to work with solution architects/engineering leads and write detailed product requirement documents, manage future roadmaps and deliverables

- Own end-to-end product lifecycle for lending journeys – onboarding, credit decisioning, disbursement, repayment, and closure.

- Define and optimize funnels to drive adoption, reduce drop-offs, and improve approval/disbursement rates.

- Use data to identify bottlenecks, define hypotheses, run experiments (A/B), and track impact.

- Be involved in what your team is building - Run edge cases, test products proactively and its features to provide feedback early in the cycle, make sure entire journeys are covered, and that product reporting exists to track KPIs for the product and its success (data-driven product management).

- Use SQL or comparable query languages/excel etc to access, analyze, and validate data independently

- Track key product and data metrics (OKRs and KPIs), adjusting strategies as needed for product optimization

- Stay updated with RBI regulations, compliance norms, best industry practices and credit bureau practices.

- Bachelor’s degree in engineering, computer science and/or related field with MBA from Top Tier colleges

- Professional experience of 2-5 years in product management 

- Having deep understanding of Lending in Product Management role building credit platform products. Knowledge of Fintech/ BFSI/ Lending domain

- Solutions orientated within a high-energy and fast-paced work environment

- Exceptional customer experience intuition; demonstrated success in creating innovative and user-friendly products and customer-facing features

- Possess excellent oral, written, verbal and interpersonal communication skills

A collaborative output driven program that brings cohesiveness across businesses through technology

Improve the average revenue per use by increasing the cross-sell opportunities

A solid 360 feedback from your peer teams on your support of their goals

Respect, that is earned, not demanded from your peers and manager

If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.

It’s your opportunity to be a part of the story!