Hybrid Program Support Specialist - Internal Candidates Only chez CASA Mental Health
CASA Mental Health · Calgary, Canada · Hybrid
- Junior
- Bureau à Calgary
Join CASA Mental Health as we deliver culturally-safe mental health services to children, youth and families. Enjoy life-work harmony, competitive benefits and the fulfillment of empowering kids and families to thrive.
Job Details
Wage range: $23.34 - $27.25
Shift structure: Monday to Friday, 7.25 hours per day
Primary location: Calgary
Classification: Administrative Support II
Union: In-scope
FTE: 1.0
Status: Permanent
About the Role
CASA Classrooms are CASA’s new model for school-based mental health services. The program addresses the need for services closer to students by bridging a child’s mental health and school needs, through a coordinated approach by a mental health team and a teacher. CASA Classrooms are delivered in partnership with the Government of Alberta, community partners and school divisions.
The Program Support Specialist will:
Qualifications
Conditions of Employment
Closing Date: August 6, 2025
Please quote the following competition number in your application materials: 25-156
Postuler maintenant
Job Details
Wage range: $23.34 - $27.25
Shift structure: Monday to Friday, 7.25 hours per day
Primary location: Calgary
Classification: Administrative Support II
Union: In-scope
FTE: 1.0
Status: Permanent
About the Role
CASA Classrooms are CASA’s new model for school-based mental health services. The program addresses the need for services closer to students by bridging a child’s mental health and school needs, through a coordinated approach by a mental health team and a teacher. CASA Classrooms are delivered in partnership with the Government of Alberta, community partners and school divisions.
The Program Support Specialist will:
- Greet and support patients and families as the first point of contact at CASA Classrooms.
- Provide administrative, clinical and other program support, including staff scheduling and program intake.
- Understand CASA Classrooms, where they are located, and where to direct questions and calls to.
- Have a basic understanding of external crisis supports.
- Understand the referral process.
- Complete appointment bookings and confirmation calls.
- Complete facility room and Zoom/Webex conference scheduling.
- Register new patients.
- Photocopy and fax documents as required.
- Liaise with couriers and manager interoffice mail/external mail.
- Organize supplies inventory and ordering.
- Manage patient appointments, schedule in-person meetings and schedule weekly case conference and parent groups.
- Take minutes for team meetings, case conferences and leadership meetings.
Qualifications
- A medical office assistant and/or business administration certificate/diploma is preferred.
- Proficiency in Microsoft Office Suite.
- High level of accuracy with data entry.
- Two years of related administrative experience in an office setting.
Conditions of Employment
- A satisfactory Criminal Record Check. This would be the financial responsibility of the successful candidate.
Closing Date: August 6, 2025
Please quote the following competition number in your application materials: 25-156
Postuler maintenant
