Homeoffice Site Reliability Engineering Manager chez Cotality

At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.

Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.

Job Description:

We are seeking a remote hands-on Site Reliability Engineering Manager to lead and actively contribute to our 24x7 site reliability team. The ideal candidate will have deep expertise in incident management and maintaining high Service Level Agreements (SLAs) for complex, mission-critical high-availability (H/A) systems running on Azure and AWS cloud platforms. This role demands strong leadership and technical capabilities to ensure the stability, scalability, and performance of our cloud infrastructure while also driving compliance and disaster recovery readiness.

Key Responsibilities:

• Lead, mentor, and work alongside a 24x7 site reliability team responsible for monitoring, incident response, and resolution of mission-critical systems.

• Take hands-on ownership of incident management processes to ensure rapid detection, escalation, communication, and resolution in line with SLA targets.

• Design, plan, and conduct disaster recovery (DR) drills to validate system resilience and recovery readiness.

• Maintain and enforce SOC and ISO controls related to site reliability, security, and compliance.

• Drive alignment and compliance with NIST cybersecurity and risk management frameworks in collaboration with security and audit teams.

• Ensure the reliability and availability of complex H/A systems architected on Azure and AWS clouds.

• Collaborate with development, infrastructure, and security teams to implement best practices for system reliability, automation, and scalability.

• Drive continuous improvement of site reliability processes, automation, and tooling to enhance system performance and minimize downtime.

• Manage capacity planning and resource allocation to sustain a resilient and responsive site reliability function.

• Develop and maintain runbooks, documentation, and standards for incident response, recovery, and compliance.

• Lead root cause analysis efforts and implement preventive measures to reduce recurrence of issues.

Why Join Us?
Join us to lead a critical reliability and compliance function supporting our business-critical cloud infrastructure. This role offers the chance to combine hands-on technical expertise with leadership to drive operational excellence, security, and resilience at scale.

Job Qualifications:

• Proven experience managing and working hands-on with SRE or 24x7 site reliability teams in a high-availability environment.

• 8-15 years of relevant experience

• Bachelor Of Science Degree or equivalent work experience is highly preferred.

• Expertise in incident management and ensuring system reliability for mission-critical applications.

• Experience designing and executing disaster recovery drills.

• Knowledge and practical experience maintaining SOC and ISO compliance controls.

• Strong understanding of NIST frameworks and ability to drive organizational alignment.

• Very strong working experience with Microsoft Azure or AWS cloud platforms is preferred.

• Experience with NewRelic or similar monitoring and observability tools is preferred.

• Hands-on familiarity with IIS, Windows server environments, and SQL databases is a plus.

• Proficient with infrastructure automation, monitoring, alerting, and incident response tools.

• Exceptional leadership, communication, and collaboration skills — collaboration is key to success in this role.

• Demonstrated self-initiative, accountability, and a growth mindset are highly preferred.

• Ability to thrive in a fast-paced, dynamic environment with multiple stakeholders.

• Relevant cloud certifications (e.g., Azure Solutions Architect, AWS Certified SysOps Administrator) are advantageous.

#LI-Remote

Annual Pay Range:

Application Window:

This opportunity is expected to remain posted through the date identified below, subject to business needs.

Thrive with Cotality

At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life.

Highlights include:

• Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off.

• Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend.

• Health: Multiple medical plan options with mental health and wellness support offerings.

• Retirement: 401(k) with company match and vesting after one year.

• Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250.

• Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more!

• Click here to see a comprehensive list of our benefit offerings.

Please note, Qualifications, locations and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from the posted range

Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. Cotality maintains a Drug-Free Workplace. ​​​

Cotality is fully committed to a work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. ​ We are better together when we support and recognize our differences.  ​

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