Homeoffice Solution Architect - Sage X3 chez RKL
RKL · États-Unis d'Amérique · Remote
- Senior
Success Factors
Responsibilities
- Understands client's needs to design, develop and deploy appropriate and reliable solutions.
- Perform business process reviews to identify and advise on best practices to use, implement or enhance a solution.
- Work closely with the Practice Director to ensure projects have a successful kickoff and ongoing project management including determining and monitoring client vs RKL tasks; documenting requirements; managing budgets and project scope; creating and maintaining detailed project plans, deliverables lists, and test logs; and project status meetings and reporting.
- Lead client delivery activities with assigned accounts, including discovery session and requirements gathering to fully understand business needs.
- Act as subject matter expert providing best-practice guidance on financial business processes and implementation approaches for client and their team.
- Assist Director with performance management – establishing goals, coaching and development, conducting performance evaluation, addressing disciplinary action etc.
- Develop short and long-term goals with the ability to execute effectively
- Actively participate in preparing, modifying and reviewing statements of work
- Manage schedule by demonstrating effective time management skills
- Actively listen to team members to understand their needs; respond to requests in a timely manner; provide appropriate resolution of conflicts.
- Support eSolutions leadership and Human Resources with staffing; participating in interviews; giving feedback as needed.
- Maintain confidentiality with external client information as well as internal employee and firm information.
- Manage and assist clients through proactive contact with prompt resolutions.
- Check deliverables of vendor partners to make sure they are fit-for-purpose and guide and coach teams as necessary.
- Build and maintain client relationships with business and technology stakeholders.
- Follow and lead others to follow set company processes, guidelines and framework
- Participate in sales and marketing activities as needed
- Maintain confidentiality with external client information as well as internal employee and firm information
- Other duties as assigned
People Management/Relationships
- Provide project and performance feedback to Practice Director
- Ensure visibility and transparency to team members and leadership
- Take initiative to be a team player (seeks out opportunities to help others)
- Treat everyone with respect and develop loyalty and trust with team
- Successfully adapt to different personalities and working styles
- Proactively and effectively communicate information regarding status issues to team members
- Hold self accountable for assigned work; seek continuous feedback to learn and develop in role; is open to new ideas and suggestions
Required Skills
- Strong communication skills, written and verbal, to effectively interface with all levels of firm management and staff; ability to communicate issues and conclusions
- Ability to work independently and under pressure, meet deadlines and work on multiple projects simultaneously
- Collaboration with geographically disbursed teams
- Ability to multitask and manage multiple projects at once in a fast-paced environment
- Ability to shift focus and adapt to change, works well independently and in a team environment
- Strong problem-solving skills and situational understanding on when to escalate to management
- Excellent customer service and communication skills with the ability to articulate and present complex information concisely to both technical and non-technical audiences
- Excellent time management and organizational skills
- Team player with commercial awareness and cognizance of changing internal and external IT landscapes
- Analytical and critical thinking skills, prepared to challenge conventional thinking
- Reliable individual who takes accountability and has solid decision-making abilities
Education, Experience and Certifications
- Bachelor’s degree in Management Information Systems, Computer Science, Accounting, Finance or related field
- 7+ years’ experience as a Solution Architect within enterprise resource planning and/or professional services firm
- Strong knowledge of Microsoft Office Suite, with advanced Excel skills
- Certification based on product requirement
- Strong project management background including experience in working in a Project Management tool (e.g. Smartsheet)
- In depth ERP or FP&A knowledge, including various modules, technical and operational processes.
- General accounting knowledge and understanding of basic principles (AP, AR, GL etc.).
- Ability to thrive and adapt in a fast-paced environment
- Excellent attention to detail with the ability to manage multiple projects
- Essential Functions
Essential Functions
- Must be able to remain in a stationary position as needed
- The person in this position needs to occasionally move about inside the office and at client offices to access file cabinets, office machinery etc.
- Constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer
- Ability to communicate in a professional manner and exchange information with internal and external customers as needed
- Ability to lift/carry up to 20 pounds
- Ability to work outside of normal business hours and weekends as needed
- Ability to travel to local and non-local clients as needed, overnight travel may be required
- This job description is subject to change at any time and employee will be given additional responsibilities as assigned.
Salary Range:
$90,000 - $110,000 Postuler maintenant