Hybrid Salesforce Specialist chez Huntington
Huntington · San Marino, California, US, États-Unis d'Amérique · Hybrid
- Junior
- Bureau à San Marino, California, US
About Us
At The Huntington, we believe that having a team of diverse backgrounds and voices working together will enable us to support and promote the appreciation of the humanities, the arts, and botanical science. The Huntington is proud to be an equal opportunity employer and is committed to providing employment opportunities regardless of race, religious creed, color, national origin, disability, sex, gender, gender identity, sexual orientation or any other characteristic protected by local, state or federal law.
The Huntington
Founded in 1919, The Huntington is a collections-based research and educational institution open to the public, housing world-class library, art, and botanical collections. Its mission is to support research and promote education in the arts, humanities, and botanical science and to display and interpret its extraordinary resources for diverse audiences.
The Culture
Here we are committed to the highest of standards in all that we do – from preserving and protecting the collections, to exhibitions, educational and scholarly programming, visitor and reader services, and beyond. Achieving excellence across these pursuits requires a diversity of perspectives, expertise, experience, and methodologies.
At The Huntington, our organizational Culture is shaped by the following core values: Intellectual curiosity, Collaboration, Stewardship, Belonging, and Integrity.
Intellectual Curiosity: Knowledge, lifelong learning, and a spirit of inquiry are at the core of our mission and organizational culture.
Collaboration: Teamwork and a collaborative attitude are important at all levels of The Huntington. We foster relationships internally among our departments and externally with organizations throughout the community.
Stewardship: We are committed to the care and development of our collections, our financial and physical resources, our staff, and our community.
Belonging: We strive to attract and maintain a workforce of individuals with diverse talents, backgrounds, and perspectives. Our organizational culture promotes a sense of welcome, inclusion, and connection.
Integrity: We value respect and honesty, working to fulfill our mission with honor and ethical principles.
Job Description
About the Role
The Huntington recently implemented an audience data hub built on Salesforce Nonprofit Success Pack and Data Cloud to centralize and streamline operations, enhance audience engagement, and improve data-driven decision making. The Salesforce Specialist role is ideal for a highly motivated and organized individual eager to expand their Salesforce expertise and is passionate about user success, thrives in a dynamic environment, and is an excellent problem solver. Reporting to the Director of Integrated Systems, the Salesforce Specialist at The Huntington will be part of a team responsible for delivering high quality Salesforce solutions for organizational stakeholders and users. Responsible for system administration, user training, and data management, you’ll be ensuring our Salesforce environment runs smoothly and efficiently. As you grow in the role, you’ll have opportunities to take on more complex configurations, automation, and integrations.
This is a limited-term role, currently budgeted for one year.
Essential Duties
Salesforce Administration & Support
Serve as the first point of contact for user support and troubleshooting related to Salesforce and related third party applications.
Assist in configuring and maintaining Salesforce NPSP and Data Cloud settings.
Manage user accounts, profiles, roles, and permissions.
Monitor system performance, security, and data integrity to identify areas for improvement in data quality, accuracy, and overall governance.
User Training & Adoption
- Develop training materials and conduct workshops to improve user adoption.
Provide ongoing support and guidance to staff on best practices.
Gather user feedback and recommend enhancements.
Data Management & Cleaning
Regularly review and clean data in the Salesforce ecosystem.
Assist with data imports, deduplication, and quality assurance.
Develop reports and dashboards to support decision-making.
Candidate Experience
Required
1-2 years of prior experience using Salesforce products, preferably NPSP or within a nonprofit organizational context.
Experience with data management and cleaning best practices.
Experience with custom report writing (Excel, PowerBI, SQL, Query Editor).
Minimum 1 year IT/technical application development experience.
Preferred
Experience with data integration processes.
Experience with automation tools like Flow, Process Builder, or Apex triggers.
Minimum 1 years Salesforce Data Cloud experience.
3+ years IT/technical application development experience.
Working Conditions
Indoor office setting.
Moderate noise levels.
Prolonged periods of sitting at a desk and working on a computer.
Compensation & Benefits
We provide competitive compensation, generous benefits and perks for all eligible employees including:
Pay Range: $70,300 - $80,000 annually. Commensurate on experience.
Medical, Dental, Vision
403(b) basic retirement plan and optional matching retirement plan with an outstanding employer match
Hybrid remote work schedule available for applicable positions
Considerable paid time off, including annual leave, sick leave, and holidays
Discounts for staff in The Huntington Store and restaurants
Access to the Museums Council pass, which grants free admission to various museums and cultural institutions
Free passes each month to welcome family and friends to visit the grounds
The Application Process
Please submit a cover letter and CV/resume, as a well as a photo of your SalesForce certifications and badges from your SalesForce profile, as a single PDF attachment.
You will have the opportunity to submit additional documents on the “My Experience” section of the application.
