Hybrid Director, Strategic Portfolio Mgt - Consumer Engagement chez Wellstar Health System

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift

Overview
The Director, Strategic Portfolio Management will report to the Executive Director, Strategic Realization and will be responsible for the facilitation of the yearly refresh of the environmental scan, strategic planning, and Theme based governance committees in support of the enterprise strategy. Acting as a portfolio manager, this role will ensure the success of the focus areas and initiatives that support Wellstar's strategic themes. The Director will be responsible for informing, shaping, refreshing, and advancing the system-wide strategy at the theme and underlying focus area levels.

Through the Wellstar strategic framework, the Director will facilitate the development of plans around the enterprise strategic themes, translate the strategic priorities into execution and measure progress and performance at the portfolio level. To advance the work, the Director will work with senior leaders throughout the entire health system to continuously assess, analyze and evolve the strategy for the assigned themes.

Primary focus will be development and oversight of strategy deployment team resources including the management of staff assigned to resources but will not be limited to only this function. The role will work with the Executive Director Strategic Realization and Director Project Management Center of Excellence on leading the escalation and issue resolution process for any at-risk projects or programs. The Director will be responsible for the direct supervision of assigned EPMO staff executing/managing projects within the assigned portfolio. This role will interact daily with other support shared service teams and leaders delivering portfolio results.

CONSUMER ENGAGEMENT Strategic Theme overview:

This role will be responsible for facilitating strategic deployment for Consumers Strategic theme, focused on engaging consumers and earning their loyalty and advocacy by developing meaningful, curated experiences every step of the way to achieve their best health and wellbeing. This will be achieved by understanding and anticipating consumers’ preferences, creating a distinctive brand which attracts consumers and orchestrates the intertwined physical and digital experiences within the consumer ecosystem. This in combination with a common purpose, standards and behaviors will deliver a consistent care experience exceeding consumer’s expectations.

Responsibilities
Core Responsibilites and Essential Functions

• 1.Provide leadership over strategic deployment resources to manage and deliver program goals/objectives. The Director is accountable for project and program management tools and process for execution including leading teams to:
  a.Define scope, goals and deliverables and manage changes in scope
  b.Validate within the program onset the estimate for resources and participants needed to achieve program goals and key measures, including management of vendors or consultant resources
  c.Develop project plans and associated communications documents
  d.Responsible for thoroughly understanding and communicating stakeholder requirements to appropriate team members, and managing all requirements accordingly
  e.Establish clear ownership for project tasks, and ensure that team members have the tools needed, and provide timely feedback
  f.Delegate tasks and responsibilities to appropriate personnel
  g.Identify and resolve issues and conflicts within the project team
  h.Track progress and review project tasks to assign accountability to make certain deadlines are met appropriately
  i.Ensure projects are completed on time and within scope
  j.Arrange training as needed.
• 2.Provide advisory and consultative skills to portfolio needs
  a.Schedule and host regular status meetings with theme governance team, theme executive sponsor and theme business lead, keeping the stakeholders needs and requirements continuously in view
  b.Coach, mentor, motivate and supervise program and project team members and influence them to take positive action and accountability for their assigned work
  c.Identify potential crises and devise contingency plans
  d.Build, develop and grow any business relationships vital to the success of the portfolio
  e.Assist in other operational, improvement and implementation projects, as required
• 3.Deliverable development and procurement
  a.Develop and deliver tools needed by team members to execute projects.
  b.Continually apply a performance improvement approach to portfolio management tools and resources
  c.Lead or help to create needed deliverable documents as assigned by department leadership
  i.These may include draft RFPs, job descriptions, policies and procedures, presentations, story boards, organizational charts, etc.
  d.Facilitate policies and procedures needed to meet deliverables (contract facilitation/ management)
• 4.Other duties as assigned
  a.Provide facilitation and organization of large meetings, leadership teams and groups as requested, especially as it relates to a certain project needing stronger leadership
  b.Lead the gathering and dissemination of materials for meetings, provide edits and restructuring
  c.Attend management, project team, and customer meetings as required.

Required for All Jobs:

• Performs other duties as assigned
• Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Qualifications:

Required Minimum Education:

Bachelor's Degree BS or BA degree is required. Master's Degree Master's degree in Business or Health Administration, or related field required.

Required Minimum Experience:
 

Minimum 10 years Ten (10) years in program/project management and/or consulting required including 5 years of direct experience managing large complex and multiple projects or initiatives. Minimum 3 years formal or informal supervisory experience of either direct reports or large cross-functional project teams preferably in a health care system environment. Experience in healthcare strategy and/or portfolio management a plus. Required

Required Minimum Skills:

Additional Licenses and Certifications
 

• Preferred Licensure/Certification: PMI certification (PMP, PgMP or PfMP) Preferred

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