Hybrid Global IoT Azure Technical Specialist chez Astreya

Subject Matter Expert in Commercial & Industrial IoT Systems

System Health & Operational Oversight

• Serve as the primary technical authority ensuring all IoT systems remain healthy, secure, and fully operational.
• Validate the functionality and performance of third-party systems and dashboards without directly monitoring them.
• Coordinate resolution efforts with internal teams and external vendors when issues are identified.
• Maintain visibility into system status and ensure alignment with service level agreements (SLAs).

Azure Enterprise Applications & SSO Optimization

• Manage and optimize enterprise applications hosted on Microsoft Azure.
• Enhance application performance, security, and integration across platforms.
• Implement and refine Single Sign-On (SSO) solutions to streamline user access and improve security posture.

Automation & Operational Efficiency

• Design and deploy automation strategies to reduce manual tasks and improve system reliability.
• Automate workflows for system health monitoring, lifecycle upgrades, and program management.
• Improve resource utilization and minimize human error through intelligent automation.

Smart Building Systems Management (Commercial & Industrial)

• Oversee a wide range of smart building technologies and IoT-enabled systems used in commercial and industrial environments.
• Ensure systems are optimized for performance, energy efficiency, and user experience.
• Monitor occupancy, environmental conditions, and system usage through data validation and partner collaboration.
• Collaborate with partners and vendors to implement and maintain integrated building solutions that align with operational goals.

Technical Support & Issue Resolution

• Provide Tier-level technical support in both pre- and post-implementation environments.
• Troubleshoot and resolve system/device issues across global deployments.
• Develop and maintain Knowledge Base Articles (KBAs), RACI charts, and workflow documentation.

Lifecycle & Preventative Maintenance Coordination

• Conduct technical assessments to evaluate system performance and compliance.
• Recommend system improvements to enhance scalability and efficiency.
• Coordinate with vendors and field teams to execute preventative maintenance and minimize downtime.

Standards, Training & Documentation

• Deliver technical presentations and training sessions to internal teams and stakeholders.
• Create and maintain comprehensive documentation, including user guides and troubleshooting manuals.
• Serve as the final approver for global knowledge base content, ensuring accuracy and consistency.

Global Project Management

• Lead global IoT projects from planning through execution, ensuring alignment with business objectives.
• Coordinate cross-functional teams, manage budgets, and communicate with stakeholders.
• Identify risks, implement mitigation strategies, and track performance metrics to ensure project success.
• Clearly describe and create the project scope, including deliverables, boundaries, constraints, and assumption.
• Develop, manage, and monitor project schedules to ensure tasks and milestones are completed on time.

Required Qualifications:

• Proven experience with Microsoft Azure and enterprise application management.

• Strong understanding of SSO technologies and identity management.

• In-depth knowledge of Azure DevOps for managing code repositories, pipelines, and deployment workflows.

• Proficiency in Microsoft Power BI for data visualization, reporting, and operational insights.

• Demonstrated success in implementing automation tools and strategies.

• Hands-on experience with commercial and industrial smart building systems and IoT technologies.

• Excellent troubleshooting skills and experience supporting global systems.

• Strong communication and presentation skills, with the ability to train and mentor others.

• Experience managing global projects, including budgeting, stakeholder engagement, and risk management.

Salary Range

• Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
• Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:

• Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only

• Dental provided through Cigna (DPPO & DHMO options)

• Nationwide Vision provided through VSP

• Flexible Spending Account for Health & Dependent Care

• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)

• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera

• Corporate Wellness Program

• Employee Assistance Program

• Wellness Days

• 401k Plan

• Basic Life, Accidental Life, Supplemental Life Insurance

• Short Term & Long Term Disability

• Critical Illness, Critical Hospital, and Voluntary Accident Insurance

• Tuition Reimbursement (available 6 months after start date, capped)

• Paid Time Off (accrued and prorated, maximum of 120 hours annually)

• Paid Holidays

• Any other statutory leaves, paid time, or other fringe benefits required under state and federal law