Hybrid Analyst, Social Listening chez W2O
W2O · New York- Water Street, États-Unis d'Amérique · Hybrid
- Bureau à New York- Water Street
Working at Real Chemistry and in the healthcare industry isn’t just a job for us. We got into this field for different reasons, but we all stay for the same reason – to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.
Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare—all with the intent to transform healthcare from what it is to what it should be. But we can’t do it alone – you in?
Real Chemistry is looking for an Analyst to join our Integrated Intelligence team!
We’re looking for someone who’s eager to grow their skills in healthcare analytics—someone who enjoys digging into data, exploring emerging AI-enabled approaches, and working collaboratively to solve complex challenges. You’re interested in healthcare and excited about applying your developing skill set to help shape marketing, communications, and medical strategies.
As part of the team, you’ll gain hands-on experience across a wide range of analytics approaches—from social listening and audience behavior mapping to influencer identification, market analysis, segmentation, impact measurement, and more. You’ll work with market-leading and proprietary tools to uncover insights that drive client strategy. Ideally, you’ve had some exposure to data analysis or primary research and are excited to deepen your knowledge across behavioral analytics, social and media monitoring, trend mapping, and performance measurement.
In this role, you’ll contribute to research design, data collection and analysis, reporting, and translating findings into meaningful insights for clients. You’ll also join client meetings, present your work, and may even help introduce new innovations to the broader team.
This is a hybrid role, based in our New York office two days per week.
What you’ll do:
Analytics Platform Operation: Operate tools like Quid, Statsocial/Audiense, Semrush, Tubular, Luminoso, Comscore, Kantar, Pathmatics, and others.
Data Collection and Monitoring: Set up and manage data-gathering methods across digital and social platforms (query development).
Data Analysis: Identify trends, sentiment, key themes, and insights from the data you collect.
Reporting and Insights Generation: Develop clear and concise reports or dashboards that translate findings into actionable recommendations.
Stakeholder Collaboration: Work with marketing, communications, and medical education teams to ensure insights align with business goals.
This position is a great fit if:
Our values—Best Together, Impact-Obsessed, Excellence Expected, Evolve Always, and Accountability with an “I”—resonate with you.
You’re naturally curious and enjoy digging deeper to uncover insights that aren’t immediately obvious.
You thrive in fast-paced, evolving environments and bring flexibility, focus, and follow-through.
You’re proactive and detail-oriented, with a strong ability to prioritize and work independently.
What you should have:
Bachelor’s degree or equivalent
0 to 2 years of experience preferred
Proficiency in Microsoft Office, especially Excel and PowerPoint
Interest in data, analytics, research, and AI-enabled methodologies
Strong communication skills (written and verbal)
High attention to detail and accuracy
Motivation to learn and build new technical skills
Educational experience with statistical tools is a bonus (e.g., SAS and/or SPSS)
Pay Range: $68,000.00-$72,000.00
This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.
Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.
Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have office locations in cities in the US, UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1:1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is a critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.
Real Chemistry offers a comprehensive benefit program and perks, including options for medical, dental, and vision plans, a generous 401k match, and flexible PTO. Other perks include student loan debt contributions, mental wellness coaching and support, and access to more than 13,000 online classes with LinkedIn Learning. Additional benefits for those just starting or continuing with their family building journey include access to enhanced fertility support, Bright Horizons family support programs, as well as expanded paid leave for new parents including personalized coaching support through Your 4th Trimester ®. Learn more about our great benefits and perks at: www.realchemistrybenefits.com
Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.
*Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here.
