Homeoffice Senior Analyst, Customer Insights chez Arcadia
Arcadia · Remote (USA), États-Unis d'Amérique · Remote
Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io.
Why This Role Is Important To Arcadia
The Senior Analyst will join the Customer Insights team of a high-growth Population Health and Analytics software company. This role reports to the Manager on Customer Insights, and will involve creation of high value analytics and reporting for Arcadia customers.
The ideal candidate loves data and wants to make a difference. We are seeking individuals who rely on data analysis, metrics, and visualizations to make decisions and are passionate about improving the way healthcare is delivered to millions of patients across the country. You should be eager to share healthcare and business intelligence expertise to help Arcadia’s customers unlock more from their data.
What Success Looks Like
In 3 months
- Gain familiarity with Arcadia’s data model, data ingestion process, and GA Options
- Learn the Analytics team’s reporting tools (SQL database, Redshift, QuickSight BI product)
- Become an expert in your core client’s performance reporting needs by reviewing written materials and engaging in requirements, gathering conversations with client
- Onboard with your core teammates
In 6 months
- Be building value add reporting for customer base
- Provide direct support to client with technical healthcare subject matter expertise and coaching
- Consistently bring thought leadership to the creation of analytics products
In 12 months
- Maintain strong support for core client, while expanding portfolio to multiple customers
- Be able to self serve as subject matter expert on Arcadia’s analytics product
- Proficiently manage multiple customer projects with on time deliverables of creative insights
