Hybrid Mass Spectrometry Data Scientist Mass Spectrometry Data Scientist with verification

As part of our professional services team, you will act at the interface of science and business as a mass spectrometry expert, working closely with external customers as well as internal sales, software development and marketing teams.

We are looking for someone who is curious and inquisitive, with an ability to understand and present complex issues in a simple and rational way.

This interdisciplinary, multi-faceted position offers an exciting opportunity to support, shape, and promote a successful, cutting-edge software solution. The position offers a high level of interactivity and responsibility in a growing company, and the opportunity to work as part of a strong international team.

This full-time position is home-based at our UK office. It requires about 20% travel within UK and Europe, with some potential transatlantic travel.

Your Responsibilities

• Support our users as a domain expert in mass spectrometry data analysis
• Respond to customer inquiries and troubleshooting requests
• Identify customer needs, and map them to the capabilities of the software
• Plan and deliver training at customer sites
• Define appropriate service projects with customers to fulfill unmet needs
• Manage, execute, and deliver service projects for our customers
• Support our sales teams with product expertise, scientific presentations, and software demonstrations
• Compile customer feedback and identify new analytical methods and solutions to address their challenges
• Support our software development team as we create new features to address customer challenges

Skills & Experience

• Mass spectrometry experience is essential, with a background in protein analysis and biotherapeutics characterization highly desirable
• D. in Analytical Sciences, Biochemistry, Bioinformatics or related fields, or 3+ years of relevant experience in mass spectrometry
• Excited to partner with our customers to understand and solve their mass spectrometry data challenges.
• Good presentation skills and excellent verbal and written communication in English
• Ability to collaborate in a cross-functional environment
• Strong initiative and dedication to quality of work

What We Offer

Genedata is on a mission to accelerate the pace of biopharma R&D. Our enterprise software solutions digitalize and automate lab operations so scientists can discover insights faster, push scientific boundaries farther, and drive change right now. With over two decades of success due to closely-knit teams of scientists, software engineers, and business experts, Genedata has become the market-leading provider of enterprise software solutions for biopharma R&D.

Each employee is encouraged to contribute to the operations and evolution of the company. Our collective expertise in scientific R&D informatics, combined with our open and scalable software platform, makes us the essential technology for the operations of top biopharma companies and innovative biotechs worldwide.

We are headquartered in Basel, Switzerland and have subsidiaries in the US, Germany, UK, Japan, and Singapore.

Genedata offers an attractive Total Reward Package comprised of a competitive salary and attractive benefits in return for your contribution to our success.

As an equal opportunity employer, Genedata proudly celebrates diversity and believes in an inclusive workplace.