Homeoffice Customer Success Manager, Medical Device & Life Sciences with verification
Jama Software · nan, · Remote
About the job
Jama Software® is focused on maximizing innovation success in multidisciplinary engineering organizations. Numerous firsts for humanity in fields such as fuel cells, electrification, space, software-defined vehicles, surgical robotics, and more all rely on Jama Connect® requirements management software to minimize the risk of defects, rework, cost overruns, and recalls. Using Jama Connect, engineering organizations can now intelligently manage the development process by leveraging Live Traceability™ across best-of-breed tools to measurably improve outcomes. Our rapidly growing customer base spans the automotive, medical device, life sciences, semiconductor, aerospace & defense, industrial manufacturing, consumer electronics, financial services, and insurance industries. As a Customer Success Manager, you’ll be responsible for driving customer value in our Medical Device & Life Sciences industry vertical, our largest and fastest growing industry domain. In this role, the right person will take a value-based, consultative selling approach, establishing trusted advisor status across a complex network of customer stakeholders. To do so, the Customer Success Manager will be responsible for partnering with a diverse and experienced team of internal Subject Matter Experts to drive customer retention, upsell, and expansion opportunities in a technical engineering domain. If you’re interested in the future of technology, Jama Software offers a rare chance to engage directly with world-class Medical Device and Life Science technology companies and the engineers responsible for developing the products of tomorrow. A few recent Jama Software customer testimonials include: Vave Health, Microsure, Convergent Dental, and Proprio Vision. What You'll Do: What You'll Bring: Nice to Have: Perks and Benefits: At Jama Software, we welcome passionate individuals who have the unrestricted right to work in the country you live in, and reside in eligible countries to join our team. If you get to this point, we hope you're feeling excited about the job you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Women, BIPOC, LGBTQ, and other under-represented groups are highly encouraged to apply. We're eager to meet people that believe in Jama Software’s mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes. Jama Software is an Equal Opportunity Employer. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or that of their relatives, friends or associates or any other characteristic protected under federal, state, or applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request an accommodation.
