A Day in the Life:
As a Senior Product Manager on Hertz’s Value Added Services (VAS) team, you will be responsible for driving improvements in our digital customer experience, ranging from booking (web and app), post-booking and check-in. You will collaborate with engineering and design teams to build scalable solutions and ship features in a complex environment. Your role will involve modernizing legacy applications, managing technical debt, and integrating various systems to enhance the customer experience.
What You’ll Do:
- Define and prioritize product features that will enable the growth and scale of Hertz’s initiatives, which is one of the major priorities of the business.
- Execute against long-term product roadmap, coordinating with operations, engineering, design, and data science teams both domestically and internationally.
- Work closely with the strategy, operations, and go to market teams to ensure there is a consistent and holistic approach from pilot to scaled solutions.
- Communicate across constituencies: within cross-functional team, broadly within Hertz internally and external to Hertz (partners, investors, candidates, etc.)
- Ensure that we have a consistent customer focus in our research, planning and decision making
- Articulate and systematically test product hypotheses
- Navigate complex decision-making using product data and key performance indicators
- Identify and implement metrics for estimating the impact of changes to the existing risk management platforms and tools.
What We’re Looking For:
- 5+ years of Product Management experience
- A 4-year degree in Computer Science or substantially similar program
- Experience shipping successful consumer facing products: including defining outcome-driven product roadmaps, prioritizing competing requests and managing backlogs.
- Proven experience in building seamless and engaging consumer-facing products, preferably in e-commerce.
- Ability to drive roadmap and execution of a product with significant operational complexity.
- Work deeply with engineering and design team to ideate on solutions to business problems.
- Capability to impact areas outside of immediate scope, especially in cross-functional initiatives.
- Run competitive benchmark and internal data assessments to uncover new opportunities and turn them into insights that align with company goals
- Strong communication skills, with the ability to work with cross-functional partners to gather requirements and explain outcomes.
- Strong product sense, aligning work with business objectives and making appropriate trade-offs.
- Experience with Agile development methodologies and collaboration tools such as JIRA, Confluence, and Figma.
- Specific experience in vehicle rental, used vehicle markets or travel services is desirable.
We expect the starting salary to be around $150,000 with annual bonus and profit sharing eligibility. The actual salary will be determined based on years of relevant work experience
What You’ll Get:
- Up to 40% off any standard Hertz Rental
- Paid Time Off
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more
