Remote Card Scheme Analyst with verification

The payments market is the most exciting technology market in the world today for good reason. McKinsey values it globally at over $2 trillion and it’s growing between 13-15% year-on-year. Some of the largest most dynamic brands are investing in this sector; Apple has ApplePay, Google has GooglePay, Amazon has AmazonPay, and it’s not just the Silicon Valley brands. Tencent owns WeChatPay, Alibaba owns Alipay and digital disruptors like Square, Stripe and Adyen all invest millions to grow the payments market.

Planet are a technology company that’s transforming payments by putting the customer experience first. We help our customers deliver a better experience for guests, shoppers, and consumers everywhere. We operate in a market that continues to evolve and expand, partnering with the world’s most prestigious brands across Retail and Hospitality, and with a network of Financial Services partners worldwide.

To meet consumer demands, payments must be simple, safe, and invisible. The only way to do this is to fully embed payments in the software that runs business. By combining software and payment technology, Planet’s creating a world of connected commerce, that makes payments feel good.

We’re growing organically, and with strong Private Equity investors, Advent International and Eurazeo, we’ve the financial capital and expertise to grow our capabilities and reach through acquisition.

Legal, Risk & Compliance

Planet’s Legal, Risk & Compliance, Product & Technology team have a world class vision for ensuring that we remain in control of our Corporate, Legal, Regulatory and Compliance obligations across the payments and Tax-Free landscape.

Planet operates a unique single payments platform that includes direct and indirect (sponsored) acquiring, third-party processing, digital wallets, VAT refund and currency conversion services to deliver a better customer experience. Our Product & Tech team comprise of over 750 employees globally who all help drive the single platform vision, a key differentiator to other payment platforms in the market and deliver technical excellence both internally & externally for our customers.

Role Overview

As a Scheme Analyst you will possess a good understanding of the Payments Industry (Card and Non Card) and how these scheme models operate. Detailed knowledge of scheme networks is essential, especially American Express, Diners, Discover, JCB, Mastercard, UPI and Visa. You will monitor and analyse regular scheme bulletins that are published, organise and track analysis, validate relevance for the company and engage business and technical stakeholders to review and prioritise implementation of requirements. Bulletins impacting the business of Planet will require technology and operational projects to be raised, prioritised and delivered against mandated dates. In addition, a good understanding of scheme rules/standards, scheme portal management, formal compliance programs, billing, third party agent / service provider registration, waiver/variances and reporting requirements will be greatly valued.

What You Will Do

Primary Function

• Monitoring and downloading any new scheme mandates and changes which require reviewing, logging, analysing, prioritising and supporting implemention according to compliance and commercial needs

Secondary

• Scheme Portal Management, assignment of roles, keeping roles updated and contacts’ current
• Review Data Integrity reports to identify authorisation and clearing issues on core platforms, with analysis and remediation plans to mitigate potential scheme fees
• Ensure Service Provider and 3rd party registrations are kept up to date with the card scheme networks for partners, subsidiaries and suppliers
• Manage Scheme Compliance and enforcement programmes for the major card scheme networks including internal stakeholder engagement
• Act as subject matter expert to provide interpretation and analysis of card scheme standards/rules and their applicability to the business
• Work closely across the wider Product & Technology team to assess and manage how the introduction of new payment schemes and scheme compliance issues will impact the merchant estate and product portfolio
• Collaborate with technical colleagues on the impact of introducing new payment schemes and scheme compliance in relation to technical dependencies, requirements and impact to technical delivery roadmap
• Work closely with key stakeholders to identify and resolve operational and scheme related issues.

Who You Are

• Payment scheme compliance industry knowledge of the major networks (American Express, Diners, Discover, JCB, Mastercard, UPI and Visa) and navigate scheme portals for information. Knowledge of alternative/local payment methods (Girocard, TWINT, Byjuno,Swish, PayPal, Alipay, WeChatPay, PostFinance, Klarna a plus.
• Experience of scheme compliance and enforcement programs including scheme assessments and data integrity fees and skilled at engagement with the business, merchants and the schemes in forming remediation and mitigation plans
• Experience with 3rd party registration / service provider requirements a plus
• Working knowledge of product lifecycle, managing release cycles and prioritisation
• Analytical approach to complex problems, generating pragmatic solutions with consensus
• Excellent verbal and written communication skills with customers, business and technical team members across the organization, including proficiency in Microsoft products
• Strong interpersonal skills and an effective communication style
• Ability to effectively communicate and work in a distributed environment with colleagues located in different geographical regions across various levels of departments and organizations to facilitate meetings with business and technical audience
• Detail oriented planner with ability to manage workload, capacity and prioritization with a structured approach
• Pro-active and organized to function well and meet deadlines in a high-paced environment

Why Planet

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.

Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.