Hybrid Remote Remote Customer Success Specialist Remote Remote Customer Success Specialist
Talentify.io · nan, états-Unis d'Amérique · Hybrid
About the job
Employer Industry: On-Demand Staffing and Recruiting
Why Consider This Job Opportunity
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
Why Consider This Job Opportunity
- Opportunity for career advancement and growth within the organization
- Flexible remote work environment
- Contribute to transforming the gig staffing industry and making a positive impact on gig workers' lives
- Supportive and collaborative work culture
- Engage with a diverse range of gig workers and help them achieve their goals
- Act as the main point of contact for gig workers, providing guidance and support throughout their journey
- Proactively engage with gig workers to understand their needs, goals, and challenges
- Respond promptly and accurately to gig workers' inquiries via email, chat, and phone
- Collaborate with other functional teams to ensure a seamless experience for gig workers
- Keep detailed records of customer interactions and provide regular updates to management
- Prior experience in customer success, customer support, or a related role, preferably in the gig economy or staffing industry
- Exceptional interpersonal and communication skills
- Strong problem-solving skills and critical thinking abilities
- Empathetic and customer-oriented mindset
- Proficiency in using customer support tools and CRM software
- Passion for the gig economy and a desire to contribute to its growth
- Ability to work independently and manage time effectively
- Flexibility to adapt to changes in a fast-paced environment
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
