Hybrid Remote -Technology Technical Support Representative Remote -Technology Technical Support Representative
Talentify.io · nan, états-Unis d'Amérique · Hybrid
About the job
Employer Industry: Digital Business Services
Why Consider This Job Opportunity
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
Why Consider This Job Opportunity
- Competitive wages with full benefits including Medical, Dental, Vision, and 401k
- Paid training to enhance your skills and knowledge
- Paid time off to support work-life balance
- Opportunities for career advancement within a global organization
- Engaging and collaborative work environment with diverse interactions
- Employee wellness and engagement programs to promote overall well-being
- Provide front-line, first-level technical assistance for consumers
- Support client-specific high-speed internet services and deliver exceptional customer experiences
- Troubleshoot and resolve technical problems in a fast-paced, customer-facing environment
- Open and manage a trouble ticket system for user issues related to data networks and operating systems
- Maintain professionalism and a positive attitude while addressing customer inquiries
- Must be over 18 years of age
- High School Diploma or equivalent preferred
- Familiarity with personal computers, operating systems, software, and computer terminology
- Proven oral and written communication skills
- Demonstrated problem-solving skills and ability to work independently
- Comfort with desktop computer systems
- Ability to multitask effectively in a dynamic environment
- Previous experience in a technical support or customer service role
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
