About the job
About Our Client
A forward-thinking organization is at the forefront of creating the Cloud of Web3. This company supplies the most critical applications in Web3 with enterprise-grade RPC infrastructure and developer tools tailored for the Solana ecosystem. Joining the team means being held to a high standard, facing technical challenges, and growing alongside a group of passionate individuals dedicated to building new infrastructure technologies.
The hiring company is supported by strategic partners, investors, and advisors who are committed to its mission.
About the role
As an Operations Manager, you will collaborate with cross-functional teams across the company, including engineering and operations, to solve complex problems. You will develop systems and processes that impact operations and long-term success while scaling and fostering a vibrant workplace culture. You will enhance office systems and oversee onboarding to ensure efficient operations and successful integration of new hires, among other exciting projects.
About you
- You have 3+ years of experience in a role demonstrating exceptional problem-solving skills.
- You are highly organized and detail-oriented, with a remarkable ability to manage multiple, often competing priorities.
- You can adapt and pivot quickly in fast-paced, rapidly growing environments.
- You are dedicated to providing the best customer and employee experience.
- You can handle matters confidentially.
Standout experience:
- Project management or coordination capabilities, preferably in a SaaS company or startup.
- Human resource or people management experience with a focus on recruiting.
- Experience working directly with the C-suite or founders.
- Bachelor's degree in Business Administration or relevant experience.
Responsibilities
- Work quickly and independently on projects assigned by leadership.
- Handle incoming technical questions from platforms with urgency.
- Craft job descriptions, promote them on LinkedIn, and conduct interviews.
- Onboard and offboard employees following current processes and procedures.
- Update the Employee Handbook with relevant processes for employees.
- Collaborate closely with the Head of Growth to plan events.
- Organize team travel and coordinate events.
- Set up team-building activities for in-person meetings.
- Work with the design team to ideate branded material and facilitate production.
What does success in this role look like?
- In three months, you will have become an integral part of the organization, leading critical projects.
- In six months, you will have earned the team's trust, delivered tasks with minimal guidance, and be helping to mentor employees on best practices.
- In twelve months, you will have established a cadence of predictable, on-time delivery of best-in-class operational strategy and execution.
