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Hybrid IW EMEAI Quality Director IW EMEAI Quality Director with verification

Sherwin-Williams · EMEA (Remote)  ·  nan, · Hybrid

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About the job

Job Description

CORE RESPONSIBILITIES AND TASKS

  • Support the Industrial Wood (IW) Global Quality Director and their vision for achieving Quality Excellence within the Division and developing the regional Quality Excellence strategy for IW and engage with and communicate with regional leadership and IW Business Unit leadership
  • Partner with the EMEAI Regional Quality Director to identify improvement opportunities within Quality support functions in the Region such as R&D, Operations, Quality teams, and more

Responsibilities

  • Responsible for the Complaint Satisfaction Program across IW EMEAI which includes: leading daily product quality for IW BU including driving the complaint process through the EMEAI Quality Excellence Managers supporting Industrial Wood (IW) and maintaining and driving continuous improvement
  • Support or primary lead on customer facing quality investigations to determine true root cause and systemic root cause and implement sustainable corrective actions and partner with key customers to solve problems and provide solutions to their biggest challenges

Qualifications

Experience needed:

  • The candidate must have 10 years of experience in coatings product development, Operations, Quality, Technical, or Sales and proven success as a formal root cause practitioner with Six Sigma for Design for Six Sigma certification (Green Belt certification or higher)

Other experience needed:

  • The candidate should have previous management or supervisory experience, lean training/practitioner experience, complaint handling experience, and direct customer interaction experience
  • Skills required: Strong written and verbal communication skills, project management and presentation skills, and excellent team building and leadership skills

Please note that Sherwin Williams is unable to respond to any enquiries, accept CVs or applications from Recruitment Agencies

About Us

Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. We’ll give you the space to share your strengths and we want you to show us what you can do. You can innovate, grow and discover in a place where you can thrive!

Eligibility to Work

You will need to provide proof of right to work. It is a condition of any offer of employment we make to you that you have the permission to work in the country for the role for which you are applying for.

Equal Opportunity Employer

An equal opportunity employer, all qualified applicants will receive consideration for employment and will not be discriminated against based on race, colour, religion or belief, gender, sexual orientation, gender identity, ethnic or national origin, disability, age pregnancy or maternity, marital or civil partner status, or any other protected characteristic prohibited by law.

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