Remote Presales Engineer

Overview

Join a highly motivated team dedicated to transforming cybersecurity from a costly burden into a growth catalyst. We're on a mission to simplify complex security challenges and deliver innovative solutions that protect businesses from the latest threats.

As a Sales Engineer, you'll be at the forefront of this revolution, working closely with customers to understand their unique security needs. You'll leverage our cutting-edge platform to craft tailored solutions that deliver peace of mind.

We're not just looking for skilled professionals; we're seeking passionate innovators who can challenge the status quo. Your ideas will shape our product roadmap and enhance the customer experience.

Are you ready to make a real impact? Join us in building a future where businesses can thrive without fear of cyberattacks.

Responsibilities

• Provide technical presales support on calls and meetings as required
• Act as trusted advisor to support both the client & sales team alike, throughout the sales cycle
• Assist in improving sales conversion rates, by imparting your experience and knowledge into the sales process to positively influence the sale
• Endeavour to uncover new opportunities as part of the scoping exercise, when and where possible, feeding back these opportunities to the sales team
• Present technical aspects of sales presentations to customers & prospects, as required during the sales process
• Periodically look to develop and refresh the technical elements of sales proposals relating to areas of expertise, in a drive to constantly improve our offering
• Keep your finger on the pulse staying up to date on market trends and advancements in technology
• Maintain any current & relevant qualifications, whilst exploring new accreditations to improve in the role and add gravitas
• Undertake internal & external training, as required, to improve technical knowledge
• Liaise with the sales team to ensure slick customer communication, not only in arranging meetings, but ensuring achievement against internal SLAs to guarantee timely delivery at all times

Skills and experience required

• Good knowledge of IT, Networking and Cyber Security methodologies
• Presales experience within the cyber security industry, or as a minimum, previous customer support role with ambition to progress into presales
• Excellent communication skills and the ability to be able to engage with varying levels of seniority, ideally with experience liaising with C-level
• Customer centric individual with strong interpersonal skills that allow for technical ‘Jargon’ breakdown
• Experience in producing RFP/Tender responses
• Excellent written and verbal skills, with experience in presenting technical information
• Exceptional time management and attention to detail

Personal Attributes

• Motivated, self-starter, committed to personal development
• Own your responsibilities and bring a positive, can-do attitude to the business
• Enjoy and thrive in a high paced working environment
• Desire to learn new skills and develop your knowledge within Cyber Security
• A willingness to participate and aid in all aspects of the business, as required
• Innovative
• Honour your commitments
• Support your team
• Analytical with exceptional problem-solving skills
• Focussed on building great customer relationships
• Able to juggle competing priorities
• Able to think laterally and creatively
• Strong relationship management, negotiation and influencing skills
• Accurate in approach with strong attention to detail

Benefits

• 25 days annual holiday (UK);
• An additional day’s annual holiday for your birthday;
• Company Pension (UK)/Provident Fund (India)/401k (US) contribution;
• Subsidized gym membership;
• Perkbox employee benefits platform;
• Frequent team events;
• Relaxed working environment;
• Private Healthcare (individual cover only);
• Learning Allowance Benefit – a reimbursable benefit of £100 per annum (or equivalent) for you to spend towards your personal career development;
• Flexible working policy.

Company Overview

Defense.com™ exist to make cybersecurity an enabler of growth, giving companies peace of mind against threats. Our vision, To create a world where cybersecurity empowers businesses to thrive and innovate, providing peace of mind against cyber threats.

We help to simplify and solve the cyber security challenges facing organizations, allowing teams to protect their brand and assets against today’s evolving threat landscape. Businesses of all sizes rely on our solutions to protect, detect and respond to cyber threats.

By combining world-class security technology with support from our experienced security analysts, we’re empowering organizations to grow with confidence and significantly reduce the risk of cyberattacks.

Interested?

If the role sounds like you, we invite you to upload a copy of your CV by clicking on the Apply button.

Please note that as part of the recruitment process a criminal records check will be carried out by an authorised third party.

Strictly No Recruitment Agencies; any submission of resumes without prior request / engagement from Defense.com will not be deemed as an introduction and therefore will not warrant an introduction fee.