- Bureau à Calgary, AB
The Projects & Continuous Improvement Office enables business improvements across SAIT. The team ensures SAIT is working on the right projects at the right time to drive our strategic objectives forward.
The Opportunity
Join Our Leadership Team as Manager, Service Management Programs!
Reporting to the Director of Projects & Continuous Improvement, you'll play a pivotal role in leading and driving excellence in service management projects. Your mission? To ensure top-notch execution and delivery of projects that enhance our institutional business processes.
Key Responsibilities:
- Strategic Leadership: Develop and implement SAIT’s Enterprise Service Management strategy.
- Collaboration: Work with partners across the organization to align projects with strategic goals.
- Project Excellence: Oversee project governance and management, ensuring quality and consistency.
- Team Leadership: Lead and mentor a dynamic team of Project Managers, Business Analysts, and Change Management Specialists.
What You Bring:
- Expertise: Strong background in enterprise service management, project management, and business analysis.
- Vision: Ability to craft and execute a strategic roadmap for service management process improvements.
- Leadership: Proven skills in team development, coaching, and performance management.
Ready to make a significant impact? Join us and lead the charge in transforming our service management processes!
