Remote Remote Operations Generalist

NOTE: This is a FULLY remote role, but the candidate must be in EMEA or GMT+/-3 to collaborate with their team, peers, and internal customers. Please only apply if you are physically based in EMEA or GMT+/-3.

Hostaway is a SaaS startup that is transforming the vacation rental industry. With innovative solutions and partnerships with giants like Airbnb, VRBO, and Booking, we're taking on the competition and winning. Leveraging our customer-centric core values, we consistently deliver results that encourage growth, learning, and innovation for our team, our customers, and the industry.

As a profitable and growing company, this role is necessitated by our continued growth.

Remote Operations Generalist

Position Overview

Hostaway is seeking a pro-active, driven Remote Operations Generalist to support the company in building out its Operations work to support the companies growth.

Your Mission:

● Help develop processes, policies and systems that support efficient operations scaling

● Support the development and management of company community and collaboration tools including Confluence and company meetings

● Assist with logistics for company events and offsites

● Support onboarding processes for new starters including ordering devices and following simple IT set up tasks

● Where needed, support ad hoc company projects

Requirements:

● 2+ years in a similar broad role

● Strong organizational and multitasking abilities, with exceptional attention to detail.

● Excellent communication and interpersonal skills, with the ability to work effectively in a team environment as well as independently

● Experience remotely supporting a distributed workforce

● Strong customer centric mindset

● Fluent in English (Writing/Speaking)

● Previous experience working remotely

What we offer:

• Competitive Compensation: We offer competitive pay based on market rates in the country of the applicant.
• 100% Remote: Enjoy the freedom to work from anywhere within your country of residence—be it a co-working space, your home office, or even your dining room table. The choice is yours. Just don’t ask to work in our office (we don’t have one).
• Equity: Every role in our company comes with valuable stock options in a fast-growing and profitable company. This ensures we all share in the company’s success.
• Values-Driven Leadership: Our Core Values are not just words we’ve written to make us feel good. We leverage them daily when making strategic and tactical decisions.
• Professional Growth: Our rapid growth offers unparalleled learning and development opportunities, along with a multitude of career advancement opportunities.
• Dynamic Team Culture: As a global company with team members in over 40 countries, our diverse and international culture fuels our innovation and creativity, providing a key pillar to our success (and making it a lot of fun to work here).

Thank you for your interest. If you apply for this role, you will receive an email from our Talent Acquisition team after your application has been reviewed alongside the qualifications for this role and the qualifications of others who have applied.