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Description:
Johnson & Johnson is currently seeking a REMOTE SALES CONSULTANT to join our REMOTE SELLING DEVISION located in SWITZERLAND.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
Johnson & Johnson Medical is a global leader in medical technology, providing innovative products and solutions for the healthcare industry. Our company is highly dynamic and innovative. In addition to attractive products, our service offering is the decisive success factor.
For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.
We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.
At Johnson & Johnson, we all belong.
As REMOTE SALES CONSULTANT you will be responsible to manage customer relationships (and drive sales) for a specific territory, serving as the main point of contact. You will support customers with all clinical and commercial questions (products, indications, conditions, supply chain). You will work collaboratively with other members of field sales force, customer service and marketing to bring the best to your assigned accounts. Critical success factors for this role include great selling capabilities, problem-solving skills and the ability to think outside the box to resolve customer issues.
Your Tasks & Key Responsibilities:
Your Expertise:
Johnson & Johnson is currently seeking a REMOTE SALES CONSULTANT to join our REMOTE SELLING DEVISION located in SWITZERLAND.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
Johnson & Johnson Medical is a global leader in medical technology, providing innovative products and solutions for the healthcare industry. Our company is highly dynamic and innovative. In addition to attractive products, our service offering is the decisive success factor.
For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.
We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.
At Johnson & Johnson, we all belong.
As REMOTE SALES CONSULTANT you will be responsible to manage customer relationships (and drive sales) for a specific territory, serving as the main point of contact. You will support customers with all clinical and commercial questions (products, indications, conditions, supply chain). You will work collaboratively with other members of field sales force, customer service and marketing to bring the best to your assigned accounts. Critical success factors for this role include great selling capabilities, problem-solving skills and the ability to think outside the box to resolve customer issues.
Your Tasks & Key Responsibilities:
- Build and develop relationships with the assigned Customers with regular and effective follow-up telephonically and digitally.
- Maintain sales and market share in this customer group by promoting suitable product solutions according to usage, defined needs and possibilities.
- Structured effective call scheduling according to the customer segmentation and short (daily/weekly) and long (quarterly/yearly) term goals.
- Track and analyze the sales, budget and potential and follow-up when it decreases.
- Continuously plan and execute suitable campaigns to the customer group in collaboration with marketing EMEA.
- Conduct customer survey to analyze customer feedback and suitable improvements.
- Consult with customers regarding usage of medical device portfolio, suggest product alternatives, provide online demonstrations and trainings if applicable, inform customers on the benefits and how to use online tools.
- Gain customer insights via analytics on customer accounts (product portfolio, product usage, order frequency) to identify customer needs, optimization and sales opportunities.
- Connect with sales managers and sales agents to ensure the best integrated support appropriate accounts.
- Remote Selling activities will be based out of the J&J Offices in Zug and/or Solothurn as well as home office days.
Your Expertise:
- Previous experience in sales, telesales or customer service desirable (Preferably in the field of Medical devices)
- Strong communication skills and ability to engage actively to build relationships over the phone and digital channels.
- Great selling instincts, based on a keen sense for customer needs and expectations.
- Analytical abilities in order to understand and apply customer insights to develop customer solutions.
- Strong customer solution orientation.
- Medical knowledge desirable.
- Independent, self-starter, structured working style with strong results orientation.
- Team player, able to work collaboratively.
- Fluency oral and written German, French and English, Italian a plus.
