About the job
Employer Industry: Business Process Outsourcing
Why Consider This Job Opportunity
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
Why Consider This Job Opportunity
- Competitive base pay with opportunities for regular raises based on tenure and performance
- Paid time off, holidays, and comprehensive training opportunities
- Incentives including cash prizes and giveaways such as electronics and trips
- Medical, dental, and vision coverage options available after 30 days of employment
- Flexible scheduling options with both full-time and part-time positions
- Supportive work environment with a focus on employee engagement and teamwork
- Handle inbound and outbound customer contacts with professionalism and courtesy
- Resolve customer inquiries and issues while ensuring a positive experience
- Utilize technology for account management and documentation of customer claims
- Adhere to policies and procedures while accurately answering customer questions
- Attend training sessions and meetings to stay up-to-date with program changes
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and verbal communication skills
- Ability to type at least 20 words per minute accurately
- Basic knowledge of Microsoft Office Suite and Windows operating system
- Experience in customer service or technical support roles
- Strong problem-solving and conflict resolution skills
- Ability to thrive in a fast-paced and changing environment
- Previous experience with account management systems or technology
- Demonstrated reliability and punctuality in previous job roles
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
