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Talentify.io  ·  nan, états-Unis d'Amérique · Hybrid

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About the job

Employer Industry: Banking

Why Consider This Job Opportunity

  • Competitive pay with opportunities for bonuses
  • Comprehensive benefits package including health insurance and retirement savings plans
  • Room for career growth and advancement within the organization
  • Flexibility to work remotely from anywhere within the continental U.S.
  • Supportive and collaborative work environment
  • Opportunity to provide top-notch customer service and make a positive impact on client satisfaction

What To Expect (Job Responsibilities)

  • Deliver exceptional customer service by addressing inquiries and providing expert advice on banking products
  • Educate customers on digital channel solutions and self-service applications
  • Document calls and service inquiries in bank systems and applications
  • Identify cross-selling opportunities and refer customers to appropriate sales team members
  • Escalate customer matters to next-level management or operational areas as needed

What Is Required (Qualifications)

  • Associate or Bachelor's degree in Business Administration or related field
  • 1 year of customer service, call center, or sales experience
  • Excellent interpersonal, problem-solving, and documentation skills
  • Bilingual in English and Spanish
  • Computer proficiency with knowledge of MS Office and other business applications

How To Stand Out (Preferred Qualifications)

  • Understanding of banking or financial products and services
  • Detail-oriented with the ability to manage multiple priorities

#BankingServices #CustomerService #CareerGrowth #RemoteWork #CompetitivePay

At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
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