Europe, Middle East and AfricaThe CO+I AI Delivery team is a newly formed group focused on AI infrastructure projects to serve our global AI customers. As part of the Network Acceleration team, this role will require deep partnership across Microsoft as these programs will be on the leading edge of innovation and will include driving pilots and other experiments that shape our ongoing commitment to deliver AI platform services rapidly at cloud scale. We are part of Cloud Operations + Innovation (CO+I), the team behind one of the world’s largest cloud infrastructures, responsible for powering all Microsoft online products and services as well as powering Microsoft’s “Cloud First” mission. CO+I is focused on growth, efficiency, and delivering a trusted experience to customers and partners worldwide.Europe, Middle East and Africa

Europe, Middle East and AfricaWe are looking for a Technical Program Manager to drive network-related projects and process improvements. This involves cross-functional engagement with teams in every phase of the network deployment lifecycle.Europe, Middle East and Africa

Europe, Middle East and AfricaIn alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.Europe, Middle East and Africa

Europe, Middle East and AfricaResponsibilitiesEurope, Middle East and Africa

Europe, Middle East and AfricaProduct/Service DevelopmentEurope, Middle East and Africa

• Europe, Middle East and AfricaCreates relationships to drive orchestration and integration efforts for the development and implementation process of multiple feature areas (e.g., product, services) for large and complex cross functional projects with internal teams and external partners. Collaborates and coordinates across organizations to ensure alignment on product management and release, including tradeoffs, adjustments, and improvements as feasible.
• Europe, Middle East and AfricaCollaborates with others to track, coordinate, and communicate end-to-end project schedules (e.g., epics, sprint/semester plans, milestones, timelines, releases) for multiple feature areas (e.g., product, service). Works with others to establish and monitor processes and helps hold stakeholders accountable for following the established schedule and processes. Helps track and manage dependencies to enable cohesive, connected user scenarios, and to identify potential risk areas and escalate appropriately. Makes adjustments or course corrections when projects are not aligned to schedules or goals.
• Europe, Middle East and AfricaContributes to the development of the staging and implementation plan for piloting/release in alignment with Objectives and Key Results (OKRs) and Key Performance Indicators (KPIs) for multiple feature areas (e.g., product, service). Collaborates with stakeholders to monitor progress and adjust as needed.
  
  

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Europe, Middle East and AfricaProduct/Service PerformanceEurope, Middle East and Africa

• Europe, Middle East and AfricaLeads teams to partner with others (e.g., Data Science, Software and Hardware Engineering) to collect performance metrics (e.g., Key Performance Indicators [KPIs] such as usage, quality, speed, and cost), monitor and report on progress (e.g., business reviews), and derive deep insights that lead to productive courses of action to improve development, iteration, and implementation of multiple feature areas (e.g., product, service). Leverages customer listening systems, telemetry, engagements (e.g., interviews, surveys), etc., to develop insights on product and/or service performance and customer needs. Shares insights with Engineering and other partners. Forms hypotheses to complex technical needs, performs experiments, and iterates to drive improvement in specific performance metrics.
  
  

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• Europe, Middle East and AfricaEmbody our Europe, Middle East and AfricacultureEurope, Middle East and Africa andEurope, Middle East and Africa valuesEurope, Middle East and Africa Europe, Middle East and AfricaEurope, Middle East and Africa
  
  

Europe, Middle East and AfricaQualificationsEurope, Middle East and Africa

Europe, Middle East and AfricaRequired Qualifications:Europe, Middle East and Africa Europe, Middle East and AfricaEurope, Middle East and Africa

• Europe, Middle East and AfricaBachelor's Degree AND some years of experience in engineering, product/technical program management, data analysis, or product development
• Europe, Middle East and AfricaOR equivalent experience.
• Europe, Middle East and Africasome years of experience managing cross-functional and/or cross-team projects.
  
  

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Europe, Middle East and AfricaPreferred Qualifications

• Europe, Middle East and AfricaBachelor's Degree AND considerable years experience in engineering, product/technical program management, data analysis, or product development
• Europe, Middle East and AfricaOR equivalent experience.
• Europe, Middle East and Africaconsiderable years experience managing cross-functional and/or cross-team projects.
• Europe, Middle East and Africasome year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).
  
  

Europe, Middle East and AfricaAbility to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.Europe, Middle East and Africa

Europe, Middle East and Africa#COICareersEurope, Middle East and Africa

Europe, Middle East and AfricaMicrosoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about Europe, Middle East and Africarequesting accommodationsEurope, Middle East and AfricaEurope, Middle East and Africa.Europe, Middle East and AfricaEurope, Middle East and Africa