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Voli_Agency _LTD  ·  nan, · Hybrid

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About the job

About The Role

In this role, you’ll collaborate closely with engineers, product managers, and leadership stakeholders to integrate API seamlessly. As a Customer Engineer, you’ll not only guide customers through the integration process but also act as their technical advocate throughout their journey.

Responsibilities

  • Design and implement technical solutions using the API based on customer needs.
  • Advise customers on product architecture and best practices for API usage.
  • Provide ongoing technical support, including debugging and issue resolution.
  • Proactively identify and implement fixes and improvements in the Enode codebase.
  • Champion new products and features based on customer feedback.
  • Drive internal projects to enhance the customer experience.

About You

  • 2+ years of relevant experience in customer engineering or user-oriented software engineering.
  • Proficient in managing technical client relationships and diving into codebases.
  • Experience in managing complex software projects with internal and external stakeholders.
  • Strong communication skills, with the ability to explain technical concepts effectively.
  • Agile and adaptable, thriving in a dynamic environment.
  • Nice to have: Experience in a technical role at a third-party API company.

What We Offer

  • Opportunity to join an early-stage climate tech start up with global aspirations.
  • Competitive compensation, including an attractive employee option program.
  • Unlimited PTO and flexible working schedule.
  • Stipend for home office setup and co-working space.
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