Homeoffice Receptionist

This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.

Receptionist

What this job involves -

Site Operations

• Create a comfortable, welcoming and hospitable experience for employees and their guest.
• Boost agility in the workplace by managing up-to-date visitor information.
• Handle internal & external calls and correspondence.
• Anticipate client needs through observation to create memorable experiences.
• Manage stationery requisition and related inventory management.
• Adhoc responsibilities assigned by Workplace Manager.
  
  

Customer Services

• Foster a sense of community and create happiness at work for our team, our client and their guest.
• Creating a welcoming environment for clients, (internal/external) customers by providing authentic, caring and timely service.
  
  

Visitor Management

• Provide personable and efficient visitor registration services.
• Ensure regulatory compliance in managing visitor access through clients Visitor Management Systems (VMS).
• Enhance safety and security of our client's facility by management of visitor movement.
• Execute emergency response plan to ensure safety of client and guest when necessary.
  
  

Concierge Services

• Deliver concierge service with local expertise and insider knowledge.
• Manage transportations request from visitors and employees.
  
  

Conference Meeting Room Booking

• Assist & educate client to achieve optimization and efficiency for meeting room bookings.
• Enhance user comfort and services by efficient turnaround of meeting rooms.
• Plan experiences and community events within and beyond the office, that unite people and inject fun into the workplace.
  
  

Mail Delivery Services

• Organise receipt and deliveries of all mails and courier services.
• Manage mail distribution records and mail logs .
  
  

Experience

• 2-years' experience in Hospitality and/or Tourism sector or related professional area
• Prior experience to manage meeting room services is an advantage
• Diploma from an accredited institute
  
  

Task Skills

• Proficiency with Microsoft Word, Excel and PowerPoint.
• Good command of verbal and written English
  
  

Personal Skills

• Ability to meet tight schedules and deliver high quality of work
  
  

High level of communication and interpersonal skills