Billing Supervisor en Stress Care of New Jersey

At Stress Care of New Jersey, we offer a wide array of services specialized for mental health, physical, and/or substance use needs. Our services include psychiatric evaluations, medication management, individual therapy, family therapy, group therapy, couples/marriage counseling, grief counseling, Primary Care services for chronic conditions, Urgent Care services for emergency visits, higher level of care group programs, and case management/care coordination services.

Stress Care of New Jersey is currently seeking a Medical Billing/Collections Supervisor.

Overview:  Perform duties as assigned in accordance with Stress Care of New Jersey office procedures which will include overseeing all billing and collection activities to ensure that all billing is accurately done in a timely matter and that collection on all unpaid claims is up to date. Employee will be responsible to organize workflow, oversee day-to-day operations, and manage personnel and supplies to ensure efficient functioning, quality services, and cost effectiveness within the Billing Department. The incumbent functions in a “hands-on” capacity and is expected to possess an expert knowledge of all assigned processes, and performs the duties of a staff member when needed. 

Responsibilities include, but not limited to:

1.     Perform day-to-day tasks.

2.     Post Payments/Denials/Co-Pays and Deductibles to patient accounts

3.     Review and Follow up on remittance advice for payment errors, denials and under payments

4.     Accurately interpret EOB and collections report

5.     Identify and resolve any claim delay issues that impact billing and collections

6.     Initiate charge entries and appeals when necessary

7.     Follow up on all claims from billing through final resolution

8.     Prepare/submit medical claims electronically (and when applicable by paper) to government, private pay and commercial insurance carriers

9.     Resolve credit balances and account issues

10.  Confirm patient insurance verification and eligibility

11.  Compute, record and proofread data and other information such as records and reports.

12.  Answers telephones, responds to requests, deliver messages.

13.  Review files, records and other documents to obtain information to respond to requests.

14.  Resolve COB discrepancies

15.  Communicates with clients/supports/staff and other individuals to disseminate or explain information regarding unpaid and outstanding balances.

16.  Maintains confidentiality at all times.

17.  Performs other duties as assigned.

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Requirements:  H.S. Diploma or GED; minimum of 3 years of office experience preferably in the medical field; experience with Medicare/Third Party payers; knowledge of ICD-10, CPT, HCPCS and Medical Billing Terminology; working knowledge of word processing systems; billing, filing and records management systems; excellent communication (written; spoken) skills; excellent organizational skills, problem-solving skills, attention to detail, decision-making skills, time management skills; ability to work independently and with a Team. Must act cooperatively and courteously with patients, co-workers, and management, maintain a professional attitude and maintain HIPPA Confidentiality at all times.