Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.
Job Description:
Perform all office administrative tasks related to customer calls, job management and tracking, assigning of new claims, and customer satisfaction activities.
Key Responsibilities
Responsibilities:
· No remote work, this is an in-office position in Coppell, TX
· Provide excellent customer service
· Receive and make general phone calls
· Receive and dispatch new claims
· Perform detailed and accurate data entry, including creating and analyzing reports
· Perform general administration duties
· Perform Invoicing, Invoicing Audits, and work AR Report
· Assist in other areas, as needed
· Typically – 8 to 5 – Monday through Friday; however, overtime will be required when claim volumes increase or as business needs warrant. Overtime can include Saturday and/or Sunday work. Hours could increase to 7 to 7, 7 days a week.
· This is a seasonal career opportunity (based on performance)
· Work environment: example: controlled environment protecting client data. i.e. cell phones or Bluetooth devices.
Skills, knowledge & expertise
Qualifications:
· 2+ year(s) of administrative or office-related experience
· Working knowledge of current business software technologies is required
· Experience in property insurance industry is desired
· Customer service experience
· Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice
· Ability to remain calm and professional during tense or stressful situations
· Excellent organizational skills and strong attention to detail
· Very self-motivated and goal-oriented
· Capability to work in a fast-paced, team-oriented office environment
· Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
· Ability to learn new software, including Xactimate and proprietary software
· Ability to successfully complete a background check subject to applicable law
Benefits
Diversity and Inclusion
Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.
Estas cookies son necesarias para que el sitio web funcione y no se pueden desactivar en nuestros sistemas. Puede configurar su navegador para bloquear estas cookies, pero entonces algunas partes del sitio web podrían no funcionar.
Seguridad
Experiencia de usuario
Cookies orientadas al público objetivo
Estas cookies son instaladas a través de nuestro sitio web por nuestros socios publicitarios. Estas empresas pueden utilizarlas para elaborar un perfil de sus intereses y mostrarle publicidad relevante en otros lugares.
Google Analytics
Anuncios Google
Utilizamos cookies
🍪
Nuestro sitio web utiliza cookies y tecnologías similares para personalizar el contenido, optimizar la experiencia del usuario e indvidualizar y evaluar la publicidad. Al hacer clic en Aceptar o activar una opción en la configuración de cookies, usted acepta esto.
Los mejores empleos remotos por correo electrónico
¡Únete a más de 5.000 personas que reciben alertas semanales con empleos remotos!