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Description

German Speaking Fitbit Products Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting elite talent with industry-leading global brands. We are dedicated to providing seamless career transitions and are proud to facilitate this German Speaking Fitbit Products Support Specialist position in Bulgaria for candidates seeking excellence in the Fitness & Wellness sector.

Job Overview

We are searching for a passionate professional to join the fast-paced Fitness & Wellness industry as a support expert for premium wearable technology. This is one of the most exciting German-speaking jobs currently available, offering you the chance to provide top-tier assistance to Fitbit users while enjoying an elevated lifestyle in Europe.

Key Responsibilities

• Deliver exceptional customer support to German-speaking users regarding advanced Fitbit hardware and health-tracking software.
• Troubleshoot technical issues related to wearable device syncing, application connectivity, and data analytics.
• Educate users on the Fitness & Wellness benefits of their Fitbit devices to help them achieve their personal health goals.
• Maintain a deep knowledge base of the latest fitness technology trends to provide expert-level guidance.
• Document customer interactions with precision to assist in continuous product improvement and quality assurance.
• Collaborate with internal teams to resolve complex technical cases while maintaining high satisfaction scores.
• Represent the Fitbit brand with professionalism, ensuring every interaction aligns with their premium market identity.

Requirements

• Native or fluent German (spoken and written) is mandatory for this role.
• Valid EU passport (mandatory).
• A genuine passion for the Fitness & Wellness industry and wearable technology.
• Excellent communication skills and a customer-centric mindset.
• Previous experience in technical support or customer service is highly advantageous for this German Speaking Fitbit Products Support Specialist position in Bulgaria.

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Monthly Performance Bonus
• €1,500 Signing Bonus (one-time)
• And Much More...

Life in Bulgaria

Choosing one of our jobs in Bulgaria means immersing yourself in a vibrant culture that perfectly blends historical charm with modern living. Bulgaria is renowned for its diverse landscapes—from breathtaking mountain ranges to the scenic Black Sea coast—and enjoys a temperate climate that appeals to all lifestyles. Life in Bulgaria provides an excellent work-life balance, making it a sought-after destination for expatriates.

Our candidates often find that the low cost of living in Bulgaria allows for a premium lifestyle that is hard to match elsewhere. With world-class dining, a thriving social scene, and a welcoming local community, moving to Bulgaria is a rewarding personal and professional investment. We handle your relocation, ensuring that your arrival to start your new role in Bulgaria is smooth and stress-free.

How to Apply

If you are ready to elevate your career and join a global leader in the fitness industry, we encourage you to apply now. Take the next step in your professional journey with Mercier Consultancy Group today.